Key Responsibilities:
- Liaise with customers via telephone, email, and in person to assist with enquiries and provide a professional service.
- Process customer orders and accurately enter requirements onto the company system.
- Prepare and issue customer invoices using Sage accounting software.
- Monitor customer accounts and collect outstanding payments in line with company credit control procedures.
- Maintain accurate customer records and ensure all account information is up to date.
- Reconcile customer payments and assist with resolving invoice or payment queries.
- Support the Accounts Department with general accounts administration, filing, and documentation.
- Handle incoming calls, emails, and general office correspondence.
- Assist with general administrative duties to ensure the smooth running of the office.
- Work closely with colleagues across departments to ensure customer requirements are met efficiently.
- Ensure confidentiality and accuracy when handling financial and customer information.
Skills & Experience:
- Previous experience in an administration and/or accounts role is preferred.
- Experience using Sage accounting software is desirable.
- Strong organisational skills with excellent attention to detail.
- Good communication and customer service skills.
- Confident using Microsoft Office, including Outlook, Word, and Excel.
- Ability to prioritise workload and work independently as well as part of a team.
- Professional, reliable, and enthusiastic approach to work.
Working Hours:
- Full-time, office-based position.
- 39-hour working week.
Application Requirements:
Applicants must submit a fully up-to-date CV detailing their relevant experience and qualifications.
Job Type: Full-time
Pay: €30,000.00-€35,000.00 per year
Work Location: In person
