About the Company:
Pastures New Accommodation is a facilities management company specialising in the establishment and operation of accommodation centres. We work with clients in both the private and public sector.
Our public sector work is focused on the provision of accommodation for international protection applicants (IPs) in Ireland. We are committed to providing a safe, secure and dignified space for IPs to help them start to rebuild their lives and integrate into a new society. Our accommodations offer a range of services including language and cultural support, access to education and job training, and mental health and well-being resources.
The Pastures New operational management approach is person-centred. We focus on developing strong relationships with our residents, helping them to realise their individual needs, aspirations and goals. Fundamentally we work with IPs to help them achieve longer-term stability and success in Ireland.
About the Role
We are looking for a reliable and conscientious Night Supervisor/Porter to join our team at Park Lodge. This is a hands-on role covering security, cleaning, general night operations. The successful candidate will be a key point of contact overnight and will play an important role in maintaining a safe, clean and well-run environment for our residents.
Key Responsibilities
Security & Safety
- Conduct regular fire walks of the building throughout the shift, checking all fire exits, emergency lighting and communal areas
- Ensure all external doors and access points are secure at night
- Monitor the building for any safety or security concerns and respond appropriately
- Complete and log all security checks in line with centre procedures
Cleaning & Housekeeping
- Carry out nightly cleaning duties across all communal areas including corridors, lobbies, bathrooms and dining areas
- Undertake deep cleaning tasks as assigned, with a particular focus on kitchen areas including appliances, surfaces, floors and storage areas
- Ensure cleaning records are completed accurately after each task
- Report any maintenance issues identified during cleaning rounds
Resident Welfare & Handover
- Attend and participate in shift handover at the start of each night, ensuring all relevant information is received from the outgoing team
- Carry out resident check-ins as required during the night shift
- Provide a point of contact for residents with overnight queries or concerns, responding in a calm and professional manner
- Escalate any resident issues or welfare concerns appropriately and in a timely manner with Centre Manager
Incident Reporting
- Complete incident reports accurately and in a timely manner for any events occurring during the shift
- Maintain accurate logs of all activity, checks and issues arising overnight
- Answer the telephone and deal with queries professionally, taking messages and escalating where necessary
- Assist with administration tasks as directed by the Centre Manager or Duty Manager
Person Specification
- Previous experience in a similar role (night porter, security, care or hospitality) desirable but not essential
- Strong sense of responsibility and ability to work unsupervised overnight
- Good communication skills written and verbal
- Ability to remain calm and professional in challenging situations
- Competent in basic administration and report writing
- Fluent English spoken and written
- Garda vetting required prior to commencement
- Clean and Full Driving License
Pay: €15.00 per hour
Work authorisation:
Location:
- Killarney, County Kerry (required)
Work Location: In person
