Castleknock Hotel is an award-winning 4 Star hotel in Castleknock, Dublin 15. Our Hotel comprises of 190 bedrooms, Tonic Health Club, The Spa, 22 Bar and Restaurant, Earth & Vine Restaurant, Limetree Bar and extensive Conference & Banqueting facilities. We are part of the FBD Hotels and Resorts group.
At Castleknock Hotel we are guided by our Core Values - Think About The Guest, Be Respectful, Work As One, Be The Best and Own It and Deliver it. In this every changing, fast-paced Hospitality Industry we believe that we have what it takes as one team to deliver an exceptional level of guest service. In 2024 we have received many awards for our level of guest services and are most proud of these. We are a Failte Ireland Excellent Employer and are a Best Place to Work in Hospitality as awarded by Great Place to Work.
We are currently seeking an Assistant Leisure Centre Manager to join our growing team. If you have previous experience in a similar role, if you believe that your values align with ours and you want to be part of a dedicated and well motived team, we would love to hear from you!
Key Responsibilities:
Working with the team in delivery excellent guest care, ensuring that they are actively on the floor anticipating the business and managing accordingly, the successful candidate will be required to:
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Lead daily operations of Tonic Health & Leisure Centre, ensuring the team maintains high standards across all facilities.
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Maintain all leisure areas including pool plant, sauna, steam room, gym equipment and general cleanliness.
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Deliver warm, professional service to all guests and members, handling concerns efficiently and upholding service standards throughout the property.
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Support programme development by preparing varied class timetables, staying on trend and adapting offerings with the team.
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To be familiar with Castleknock Hotel product offering
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Manage rosters and labour costs, assisting in achieving budgetary and revenue targets.
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Drive membership sales and support promotional and marketing activities to maximise revenue.
The Ideal Candidate:
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Minimum 3 years' experience in a similar leisure, fitness or hospitality management role.
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IWS/ILAM Pool Lifeguard qualification or equivalent.
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Assistant Swim Teacher qualification advantageous.
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National Swimming & Spa Pool Certificate (NSSPC) desirable.
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NCEHS/NCEF Fitness Instructor qualification or equivalent desirable.
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Strong interpersonal skills with excellent guest care and service standards.
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Proven ability to drive standards in a busy environment with superb attention to detail.
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Experience meeting revenue and cost targets.
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Previous membership sales experience essential;
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Fully Flexible for shifts up to and including evenings and weekends
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Qualified First Aider.
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High level of computer literacy.
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Ability to work collaboratively across departments and uphold Castleknock Hotel's core values: Be Respectful, Be the Best, Think About the Guest, Work as One, Own It & Deliver It.
What do we have to offer our Team:
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Competitive rates of pay
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Complimentary Meals in our canteen
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Complimentary provision of uniforms
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Employee Discounts for FBD Hotels and Resorts
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Cycle to work scheme
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Employee Recognition Awards
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Free Parking
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Employee membership at Tonic Health Club
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Continuous training & development opportunities
If you would like the opportunity to join our dynamic, progressive and committed Team, please send us your CV
