Job Title: IT Field Service Engineer
Company: VBT IT Solutions
Location: Wicklow/Dublin
Job Type: Full-time
Closing Date: 24th July 2026
About Us: VBT IT Solutions is a leading provider of innovative IT services and solutions. We are dedicated to delivering top-notch technology support to our clients, ensuring their systems run smoothly and efficiently. We pride ourselves on our commitment to excellence and our ability to adapt to the ever-changing tech landscape.
Job Description: We are seeking an experienced and skilled Field Service Engineer to join our dynamic team. The ideal candidate will be responsible for providing on-site technical support, troubleshooting, and maintenance for our clients' IT systems. This role requires extensive knowledge of IT infrastructure, exceptional problem-solving skills, and the ability to work independently.
Key Responsibilities:
- Provide on-site technical support and maintenance for IT systems.
- Diagnose and resolve complex hardware and software issues.
- Install, configure, and upgrade IT equipment and software.
- Perform routine maintenance and system checks.
- Collaborate with clients to understand their technical needs and provide solutions.
- Document service activities and maintain accurate records.
- Ensure timely and effective communication with clients and team members.
- Stay updated with the latest technology trends and advancements.
- Develop and implement best practices for field service operations.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field, CompTIA or similar certifications, or relevant experience.
- Extensive knowledge of IT systems, hardware, and software. eg. M365, Hyper-V etc.
- Excellent troubleshooting and problem-solving skills.
- Ability to work independently and manage time effectively.
- Strong communication and interpersonal skills.
- Valid driver's license.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
- Access to the latest technology and tools.
- Company provided vehicle.
Job Type: Full-time
Pay: €30,000.00-€40,000.00 per year
Benefits:
- Employee assistance program
- Flexitime
- Sick pay
Work Location: In person
