We are seeking an experienced, commercially focused General Manager to lead the day-to-day operations of our thriving catering business. This is an exciting opportunity for a dynamic leader who is passionate about delivering exceptional food and service while driving business performance and developing high-performing teams.
You will oversee a team of approximately 10 employees, supported by an on-site Supervisor and Chef. The successful candidate will balance operational excellence with commercial awareness, ensuring outstanding client satisfaction while identifying opportunities to grow the business.
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Lead and inspire a team of approximately 10 employees, fostering a positive, high-performance culture.
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Coach, mentor and develop team members, empowering them to achieve their full potential.
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Build strong relationships with clients, ensuring exceptional service delivery and proactively responding to their needs.
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Take ownership of the site's commercial performance, driving sales, profitability and sustainable growth.
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Manage financial performance, including budgets, gross profit (GP), labour costs and overall cost control.
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Identify opportunities for innovation, introducing new ideas, products and initiatives that enhance the customer experience and business performance.
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Work closely with the on-site Supervisor and Chef to ensure seamless day-to-day operations.
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Maintain the highest standards of food quality, service, presentation and compliance.
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Monitor operational performance, using data and insights to drive continuous improvement.
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Lead the team through change, bringing people on the journey and creating an engaged and motivated workplace.
The ideal candidate will have:
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Proven leadership experience in catering, hospitality, food service or a similar operational environment.
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Strong commercial and business acumen with a track record of improving financial performance.
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Experience managing budgets, GP, labour costs and operational KPIs.
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Outstanding people management skills with a genuine passion for developing others.
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Excellent attention to detail and a commitment to delivering consistently high standards.
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Strong communication and relationship-building skills, with the ability to manage key client relationships confidently.
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A proactive, solutions-focused mindset with the confidence to challenge the status quo and introduce innovative ideas.
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The ability to influence, motivate and bring teams together to achieve shared goals.
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Excellent organisational skills and the ability to manage multiple priorities in a fast-paced environment.
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The opportunity to lead a successful and growing catering operation.
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Autonomy to make an impact and implement new ideas.
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A supportive leadership team and collaborative working environment.
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Opportunities for professional development and career progression.
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Competitive salary and benefits package.
If you are a commercially minded leader who thrives on developing people, building strong client relationships and driving business success, we would love to hear from you.
