Ace Autobody Ltd is Ireland’s largest and most advanced collision repair network, proudly serving motorists nationwide since 1980. With 16 strategically located branches and over 250 skilled team members, we deliver exceptional repair standards, innovative technology, and outstanding customer care.
Due to continued growth, we are looking for an organised, customer-focused Customer Service & Invoicing Administrator to join our Dublin team.
This is a varied role combining front-of-house support and invoicing administration. The role will be primarily based at our Fairview branch, with occasional front-of-house cover at our neighbouring Dublin branches (Finglas and Coolock) during annual leave. When not providing branch cover, you'll support our Invoicing team, helping to ensure repair invoices are accurate, complete and processed efficiently.
Key Responsibilities
- Welcome customers and deliver excellent customer service.
- Answer telephone and email enquiries promptly and professionally.
- Provide front-of-house cover across our Dublin branches as required.
- Review repair documentation and prepare invoices, ensuring all chargeable items have been captured.
- Liaise with branch managers, estimators and insurers where required.
- Carry out general administrative duties to support daily operations.
What We're Looking For
- Previous experience in a customer service, administration or front-of-house role.
- Motor trade experience is highly desirable, particularly within a bodyshop, dealership, service advisor, parts department, claims handling or vehicle estimating environment.
- Excellent communication and organisational skills.
- Strong attention to detail and ability to identify missing or chargeable items when preparing invoices.
- Flexible to work across our Dublin branches when cover is required.
- Good IT skills and the ability to learn new systems quickly.
Why Join Ace Autobody?
- Competitive salary based on experience.
- Join Ireland's largest accident repair group.
- Varied and interesting role with opportunities to learn different areas of the business.
- Supportive team environment.
- Ongoing training and career development opportunities.
If you enjoy delivering excellent customer service and have experience in the motor industry, we'd love to hear from you. Apply today and become part of Ireland's leading collision repair network.
Pay: €40,000.00-€45,000.00 per year
Benefits:
- Bike to work scheme
- Company pension
- Food allowance
- On-site parking
Application question(s):
- Do you have any experience in the motor trade? If yes, please briefly describe your experience. If not, please tell us which industries you've worked in and the customer service or administration experience you have.
- This role requires travelling between our Finglas, Fairview and Coolock branches to provide front of house cover when needed. Are you comfortable travelling between these locations?
Work Location: In person
