Woodies was a great place to work. When I started first the team showed me the ropes in all the different departments. I worked in all these area’s so the job was very varied and interesting. We all worked hard but we still had time for a laugh. I worked full time 5 days a week for 3/12. The shifts were long, most days I worked 8am – 9pm, a shorter day consisted of 9am – 6pm. At the start of each day we got the store ready, which consisted of putting garden furniture at the front of the shop, stocking shelves, sweeping floors, watering plants, moving, packing and unpacking boxes. Each day we were allocated a department to work in for the morning, afternoon and then evening which meant you never got bored. As customers came in I offered my services and advise if needed to help choose the product. For example, in the paint department I directed the customer to the different brands of paint and color charts, advised them of the price and quality and once they had decided which color they wanted I would then make up the paint according to the manufacturer’s directions and mix it on the machine. Depending on the department you were working in there was always particular jobs that had to be done for example, in the horticulture department, I had to water the plants regularly throughout the day as it was very hot to avoid drying out and plants dying. Stocking and tidying up was carried out throughout the day. As closing time approached the garden furniture was brought into
A typical day at Woodies begins with a team briefing in the morning where the manager sets out the targets for the day ahead, states what must be completed throughout the day and assigns employees tasks. After this point I walk over to my section (the party zone) to check for balloon orders and respond accordingly. I then proceed to count my till and enter the float.I serve and assist customers throughout the day and at quiet times I will tidy on the shop floor within view of the checkouts so I can tend to customers when needed. I am sometimes asked to display new stock or complete price audits.
I have learned a lot over my nine months of working in this position. I have learned that it is important to enjoy what you do, that it is important to have knowledge of the stock your company is selling, it is important to be helpful, friendly and to engage with customers wherever possible.
Management in this particular store consists of a manager, assistant manager, trainee manager and supervisor as well as senior staff who are in a superior position. The management are accommodating, helpful and laid back. They demand high standards of work and respect and when these are adhered to it is mutually beneficial.
My co-workers in Woodies were my favourite aspect of this job. The vast majority of the staff were under thirty which led to a great rapport and sense of communit
Brief discouraging but honest review of Woodies after 8 years employment.
Worked in Woodies DIY for 8 years through undergraduate and post-grad years.
Really would not have bothered reviewing but I found the available reviews quite suspect and possibly scripted.
Just under 8 years working with no blemish on record and having keen personal interest in DIY. Worked on the floor,desk tills etc. Started work in 2007 on 9.06 EUR/hr left in 2016 on 9.25EUR/hr.
You will be systematically referred to as colleagues that are 'experts' in the field. You are required to act as an expert and advise customers on products from an 'experts'' point of view some of which are quite expensive with cursory or in the most part zero training. Hoodwinking customers is the general order of the day because trust me working for 9EUR an hour with no bonus and no reasonable chance of a raise does not attract the employ of ''experts'' but it does attract needy students like myself at the time. With nearly 8 years experience working in this company I can hand-on heart not recommend this place as a long term place of employment nor as a place for quality honest service with great value.IF advice and piece of mind is required be sure to at least consult the internet or a reputable DIY store that can offer honest practical advice prior to purchasing. I will stand by any of these comments and will reply if needed to any perspective customer or job seeker looking at Woodies DIY as a possible employer.Main tip ....work there for as long as it suits you...don't kill yourself because
Prosstaff discount, some great people
ConsHead office apathy towards workers. treatment of staff. Decieving customers
My experience working here was relatively good. Staff are friendly and are willing to help out any new colleagues. Most of management are approachable in relations to any questions/issues that may arise. Hours are usually fine, generally flexible and discussed with management before your 1st day.
There is a few things to learn like paint mixing, balloon area and key cutting which are quite easy to learn. Although it can be a bit tedious at first. Management gives time to colleagues to get to learn these things. Other additional jobs like cash office training and desk training don't usually happen unless colleagues request for it (or if they're in the job a few months) and generally speaking, colleagues aren't forced to do anything that they're not comfortable with (for example: learning the customer service desk). Also some of the skills that are learned (like paint mixing and key cutting could be useful for other jobs)
The pay could be a lot better though. Minimum wage for all the work that you have to do isn't amazing and the wage should be more in line with competitors. First day training can also be tedious and dull but after it's completed, you don't have to do it again.
Best part of the job: working with friendly people. Relatively easy going work atmosphere.
Hardest/ worst part of job: Pay could be a lot better. Can also be a lot of heavy lifting.
Very informative workplace but also strenuous and stressful at times.
A typical day working in Woodies DIY would consist of helping customers with any queries they may have, unpacking and organizing stock, taking sales on tills, general upkeep of the store etc.
I learned a lot from working in Woodies DIY, mostly things related to DIY such as the different kinds of paint, different kinds of light bulbs, putting flat-packed furniture together etc.
I got along with everybody including management, my co-workers, the customers. I feel I gained a lot of experience in dealing with customers and any concerns or problems they may have.
The hardest part of the job was having to deal with the angry customers that I inevitably came across on a daily basis. However, once I kept a smile on my face, was polite and courteous, and did everything I could to remedy whatever the problem was the issue would be soon resolved.
The most enjoyable part of the job was learning new skills relating to DIY which I can put into practice in my own home and give other people advice on.
ProsOccasionally customers would give you small tips for helping them to their car with their shopping.
Knowing how much i was relied on and respected by management and staff
As the store supervisor i was responsible for the smooth running of tasks assigned to staff on daily basis,giving my help whenever needed.It was my responsibility to make sure that the shop floor was covered with enough staff daily to ensure customers received the best service while shopping,and also to cover orders needed to be merchandised on shop floor.I had a great relationship with staff as I always listened and sorted to the best of my ability and issues they had regarding rotas and time off etc,and I constantly organised nights out as I feel it is important to be able to separate the two work and socializing .The hardest part of my role I found was the customer who was never satisfied no matter how hard you tried to assist them but luckily they were few and far between. I enjoyed every aspect of my job I arrived every morning happy, and left every evening looking forward to the next day ,as each day was different and I was always ready to face a new day.
Proshappy environment always listened to and staff sales
I started working at Woodies DIY as a part time sales assistant. Work was great. I started from till operations, to assistance in garden center with plants, balloon bar and home-style department where I did most. Eventually I was setting up displays and ordering stock , and also I was lucky one to go on a shop refits with interior design managers also to other stores in the country. Co workers were lovely and there was always good atmosphere at work, managers were always helpful and guiding just as well as supportive. In fairness there was never the area or task to describe as hardest part of the job. The most enjoyable then again was and also fun a stock taking.. well yes a tricky one but I liked it. Working there I was very happy, and I learned there is never too small or too big job uneasy to handle...you can do everything,,just when you want it. I started my employment there with smile, and every time I visit...that smile is still there.
Not a pleasant place to work.
Some staff are nice but most of them are extremely rude and not helpful at all and staff members B***H about each other on front of others daily.
Most of the staff are very unhappy and 85% of them are only in the job a few months, I think that speaks volumes.
You will do alot more than what the job is advertised as.
You are trained to do a managers job for minimum wage!! For example trained on cash office duties, till floats, cashing up and writing out breaks for the staff every day is a mangers job but you as floor staff are expected to do that on top of your normal floor duties all for minimum wage.
Overall training is really bad. You are sat on front of a computer for a day to read alot of policy's and to do assessments after each policy. You are expected to know everything within a day.
I wouldn't recommend woodies as a fair employer. This company would probably suit students.
Work is manageable, colleagues lovely and customers nice. Will be well trained and if doing something unsafe or giving the wrong info, most colleagues will help and correct in encouraging manner. Good work/life balance. Bias at times to certain staff and work can go underappreciated. Poor attitude from long-time staff to certain staff seems to be brushed off at times. Mostly positive time there.
ProsColleagues are eager and willing to help, Management know their craft and willing to help, Positive environment more often than not, Sections well laid out which make it easier for new staff to find what they need
ConsNot paid enough for skills and knowledge required to do job well, Bias towards certain staff can lead to frustration amongst colleagues, Old-fashioned mindset amongst long-term staff can make certain colleagues feel very out of place
Woodies pay minimum wage without any possibility of this ever rising more than a couple of cents for the vast majority of employees. What this ultimately means is that they struggle to find adequately qualified staff who are capable of selling the products that they stock. Also as they do not provide full time contracts, for the most part all they can manage to employ is teenagers looking for a weekend job to get them through school or college. For someone looking for this kind of employment, its not a bad place to work. Furthermore, despite the low rate of pay, they are constantly understaffed & expect the staff they do have to undertake multiple, unachievable tasks.
Overall, the company is a dis organised mess with an out of touch leadership & management team with notions of grandeur.
Was a great company to work for. For part time workers if fine if you never want a weekend off to get one 3 weeks notice, full time people are overworked and underpaid a full time "trained expert" get .10c above min wage at the most. team leader what can i say about that very underpaid and way overworked just don't even bother. insidious hateful company that smiles and pretends to be your BFF. I've seen it many times where a customer complaint comes and the company will never back up the staff member always the customer's, the reason "customers don't take the time just to write a letter for no reason" ok some time ya it's easier just to say yes but the member of staff is reprimanded in everytime. it's not just one shop, culture of the company. Staff turnover is very high.
Also woodies is one of "the great place to work ireland 2017" management were pressured into making sure staff answer the questions positively. the staff budget is increased the deliveries are decreased and cake and sweets are brought in leading up to it.
Prosnone anymore
Constoo many now
Questions and answers about Woodie's DIY
What is the promotion process like at Woodie's DIY?
Asked 29 Nov 2022
Non existent
Answered 12 Sept 2023
If managing staff were better promotions would be easier and would go to the right people
Answered 15 Aug 2023
What is a typical day like for you at the company?
Asked 16 Jan 2023
Fast paced but fun
Answered 28 Jul 2023
Very productive
Answered 15 Mar 2023
How are the working hours at Woodie's DIY?
Asked 14 Jan 2018
The hours good only 1 late night a week and work every second weekend
Answered 2 Jan 2020
The hours are good
Answered 29 Aug 2018
What questions did they ask during your interview at Woodie's DIY?
