Overall reviews at Next PLC
16yrs and no payrise
There are staff in Next working up to 20yrs and still on minimum wage. Some given management responsibility and no incentive. When you leave youre lucky to receive full pay owed.
ProsDiscount on stock
ConsNo support and low budget.
Best people to work with but not worth the stress for what they pay. The staff are brilliant but the pay is crappie and you are expected to do everything and no thanks.
Excellent coworkers, but poor management and pay. Increasing about of responsibilities but no pay increase. Often staff with years of experience leave for better jobs
I was seasonal staff and didn't feel like staff made an effort to communicate with seasonal staff. Tasks were easy but made harder by lack of training to new staff
depending what area you work in you can get to work with some nice ppl
This company gets you working for 6 mths then fails probationary period, wages you get every month BUT you never get correct wages, 97% of ppls wages are wrong and have been underpaid and payroll make every excuse as not to pay you, also If your face doesn't fit you don't stand a chance of working there for long, some managers will try and help you but then others don't care, you will also be sent to other parts of the warehouse to do different jobs
Prossome nice people
Conswages always wrong, sent to other areas expected to know how to do the job
It's a warehouse job
Mundane job, fair pay but can be tiring and mentally exhausting trying to stay motivated through the day. The management is laid back until something effects them then its all systems go. The hardworking get all the work whilst others don't seem to do very much but it is what it is. The shift patterns aren't great but are usual for a warehouse from what I've looked at. The people are friendly but everyone looks miserable and the atmosphere isn't very motivating. Minimal interaction with other humans
Sales Assistant | Leyton
| 27 Apr 2022
I’ve been working at next for 15 years and I feel like I’m part of a family as everyone from all ages are helpful and supportive. The managers encourage you to build a career. I’ve covered most roles from management to delivery to sales floor and office. My work allow me to work around my children as I am a single mother so it’s just a great place to work especially when it’s been made easier to work and lots of fun too.
Customer Service Representative | Doncaster
| 22 Apr 2022
Fast turnover in staff
Long hours but worked 4 on 4 off, always enjoyed the 4 off, but missed family time. wages just over minimum wage. Plenty of overtime available, never took it, loved the people not the job. Chosen for several departments. Then spent 3 months working on a new project. Worked really hard only to lose my bonus as a result of giving early notice.
ProsWorking 4 days on, 4 off
Not a fun role.
I hated working for next and that’s the mere truth. The management were always pushy and rude. This was the case at two branches I worked at. Often hearing sneaky and rude comments. You’re expected to work their hours over any other job you may have so don’t expect Christmas time off. I now work a job triple that salary with less stress and micro management.
Customer Service Representative | Leicester
| 13 Mar 2023
Fun work place
Very enjoyable, working from office only 1 day a week, left to find a new challenge rather than any complaints about the workplace. Teams really feel close knit despite only meeting once a week, wfh staff have routes to chat with the team while working
ProsFree parking, great canteen, amazing people
Consflex hours can be awkward
Long hours, awful culture
Everyone is expected to work ridiculous hours and you are snubbed if you leave on time. Management micro manage and are out for themselves. Positives: A few of the directors are decent people. The pay is good and share scheme can be very lucrative. But it is a very unhappy place to work.
Customer Service Representative | Doncaster
| 3 Jul 2022
Managers were clicky. Work hard and never got any chance to progress as they always knew who they were choosing not much support at all from managers. Money was good especially the overtime. There was not much other benefits to the role and you was just treated like a number.
Retail Sales Associate | Nottingham
| 26 Sept 2022
Great place to work
Can be a chilled experience during none peak times. Hectic around christmas and summer sale days. Management were great and opportunities to do overtime. Great job for students as can transfer stores for Christmas holidays