A recognised thought leader - World class , dynamic , inventive ,company
An excellent company to work for offering loads of opportunities for career development. Starting off in finance I moved into IT where my passion lies. As a people manager responsible for delivering on key strategic programs MS allows for a varied and challenging day ranging from strategic planning to tangible delivery showcasing MS technologies whilst enhancing client productivity , with a huge focus placed on developing the people within my team. Organisations worked in always contained a richness of diversity of opinion and ideas which challenges you to think differently and accommodate different viewpoints while always remaining customer and service focus.
I received great experience there and made life enduring friendships and shared wonderful life changing experiences.
I cannot highly recommend MS enough if you ever get the opportunity to work there.
Very diverse company with a requirement for continuous learning and overtime.
Management could have been stronger, Communication occurs through out the team but retaining the information being shared was the issue. Constant updates and changes in protocol were made daily with very little training. Therefore errors and uncertainty are common.
Subsidized food and free food during overtime was nice and we had some other good perks including a pool table during quiet periods.
Future progression within the company is bleak as a new phase in the Company's sourcing will see many positions and work loads being sent abroad within the next 5 years.
ProsSubsidized and free meals, excellent colleagues from all over, learning advanced Microsoft systems/programs
ConsConstant overtime, high stress, not enough training, low incentive
Being privileged to work in the finance department for a software company, the atmosphere is slightly more relaxed and quieter while still maintaining a high level of professionalism. Our hours are flexible depending on deadlines like month end closing for example. The management treat all employees with the highest level of respect and praise. The hardest part of my job is probably the last 4 days of the month when we look towards closing the month end accounts. We generally are incredibly busy with journal entries and nominal postings for our consolidated accounts.
As my roll is predominately operations so I enjoy taking on new challenges and daily tasks that fall my way.
8 hours a day I processed orders and queries from Microsofts partners.
I learned how to do Credits, transitions, transfers, add-ons, C5 database, name change, partner change and regular orders.
I didn't have much interaction with my managers, but I liked my teamleaders.
The atmosphere in the office was relaxed and noone was looking at you the wrong way if you went to your colleague to chat. There was several groupings that always ate breakfast and lunch together and everyone could join if they wanted to.
The hardest part of the job was the overtime. Every last week of the month and 3 weeks in the end of the quarter was blocked for vacation.
In the end the colleagues and the team atmosphere was what kept me here.
Microsoft Ireland is the ideal work environment. Not only will you grow in your career with excellent training opportunities but as a person you experience growth through respect and involvement in projects that affect and influence our world.
Microsoft allowed me to grow as a person through involvement in various charities and fundraising for special causes. As a global organisation Microsoft staff are a diverse community so interaction with your colleagues is both enjoyable and rewarding. It is a fast paced ever changing business environment and I was allowed to participate and lead whenever needed and I thoroughly enjoyed the challenge.
ProsRespect, training, new technology and constant oppertunity to grow.
Well structured and organized company.
Nothing is overlooked and there is always a constant review to make sure nothing is left to chance.
Post production time is used to troubleshoot and learn from past experience.
Employee are very much valued and encouraged to take different paths or explore new areas for research.
Employees performance is reviewed and rewarded.
Diversity and minority are protected and valued.
Every day in work is a new challenge that feeds the brain and stimulate innovation.
Microsoft values are communicated clearly and valued by every employee.
ProsGreat place to work for. Very innovative and exciting work place
I was involved in the Microsoft OA 3.0, have on-boarded 33 OEMs onto a new Digital Operations Centre portal, consulted OEM company admins, administrated the portal. In my everyday workflow I was resolving OEM issues using CRM and ITSM solutions on daily basis.
The team is just perfect. High class professionals, team players and very dedicated people. The best team I've ever worked with.
The most enjoyable part of the job was at the start of the project, when no one knew what issues can arise and what we can expect. Analyzing and resolving issues on the go was really exciting.
Proslearned a lot while was in position
Consno possibility to progress and up-skill further
This work place is quite unique, you will meet people from all over the world, and thanks to a great Job Culture make lots of friends
This place is a great starting point in your career but you won't be paid much compared to other companies and given the tasks/responsibilities you will have
Several times they "helped" my find the right role given my skills but not much has changed
In general I would never leave if they would pay me enough or find the right job for my skills
Proslike a big family: is nice to work with you friends
Conslike a big family: some great people sometimes poor leadership, wage
Lecture des mails et organisation de la journée par rapport a l urgence de chaque requête.
Vérifier les paiements reçus à la banque , mettre a jour le système concernant les paiements et envoyer leurs détails a la personne concernée
Demandes de renseignements aux différents services par rapport au litiges traités et suivi du process en cas de remboursement .
Réponses aux demandes du management.
Réponses aux clients et réception des remerciement pour la rapidité de la réponse et la confirmation des paiements .
ProsMenus differents pour les besoins de chacun, salle de sport
My main focus is to help Corporate clients to being more successful and productive; not only by answering questions or having engaging conversations on phone, also by training them in how to use Microsoft products in the most efficient way.
As "Commit to excellence" is one of my personal core values, I aim for constant personal growth. Or to put in in other words - "good just isn't good enough, but excellence can be achieved"
Specialties :Hard-working, self motivated and responsible, ability to learn fast, capable of combining full-time work with continuous learning.
● Dataload, management and upload of Australian Electoral Commission (AEC) data for the 7 Australian States.
● Expertise in architecture, configuration and deployment of ePASS version 2.14.x/2.16.x/4.1.x/4.2.x and finally 6.x.x
● Point of contact for initial diagnosis of problems, for a system or sub-system or apply known solutions, including documenting problems, progress checking, and escalation to ensure resolution discussion with Bravura vendor, Business Team and off-shore development team.
● Follow-up in relation to improvement with ePASS response times, performance resolution and troubleshooting aspects within tomcat web tier/JBOSS and Ant application tier/MS SQL Server database tier and/or integrated ComSAS IBM DB2/Capital Oracle projects.
● Key contributor for providing sampled scrambled data to Bravura for the ePASS versions (2.14.x/2.16.x/4.1.x/4.2.x and finally 6.x.x) upgrades and then architecting the infrastructure, deploying the military and civilian super funds onto the new hardware infrastructure.
● Managing activities like building new database environments for applications, installing SQL related software like ePASS, RazorSQL, Helpmaster Pro, MiAudio, Zeacom & SQL Server 2012
● Mentoring a team of 6-10 Junior DBAs in data modelling, design and cost-effective scripting so as to be propagated to Test, UAT and Production environment
● Creating databases for new applications; setting up recovery and DR processes and configuring Log shipping. Imp
A great place to learn and grow in software development
A typical day started off with reviewing, sorting, and when needed - respond to over-night emails. In addition to team and company correspondence, they also consisted of automation test results and testing done over-seas. Next, I would review my bugs in the database to see what needed follow-up on for that day. In my last position, we would have a daily scrum to sync up with all our teammates on where we all were in our tasks and goals for the project. This is also where we would make agile decisions on our workforce and re-assign folks or create new tasks to help keep the project on track for its determined release date.
Before working at Microsoft, I was a video editor and award winning 3D animator. However, I didn't know very much about software development - just how to manipulate it to get my work done. Working at Microsoft, I learned on the job about how to perform software testing - specifically manual UI. In addition, I picked up a lot of general information on the use of Microsoft products and devices. I also learned a lot about corporate networking. Because I served on many teams, I got to understand on a deep level the following products: My Sync II, Point of Sale OS, Hyper-V, Zune, IE, and CE OS and many portable devices over the years.
Microsoft is a big company, so my experience won't represent the company so much as just a small part of it that I worked with. My managers were all great and very helpful. Because I started after the company had matured, the man
ProsThe people, flexible work hours, remote from home work days, free sodas, coffee, and tea
ConsInconsistent work - as a contractor the waits between jobs can be too long
Over the time i have worked at microsoft, it was an absolutely dream come true to be given the opportunity to work there. However, the dream came to an end as the shine wore off very quickly.
Working with various teams is extremely fun. There is lots of great productivity and collaboration across the team and there is lots of learning that becomes available to you.
Microsoft offers lots of opportunity for graduates and learning. Politics does not really affect you.
Networking and relationship - there is really great work/life balance if you work hard. Building networks and relationships is really easy and everyone is made to feel welcome from the start regardless of job title and whether they are US, UK, Europe, Aus, NZ based. There are lots of people with talent and skills and that make it really interesting place to work.
Advocate in Charity - If your interests gage into charity work this is an excellent workplace for you to join. There have been times where i get to spend 2 days paid doing charity work for schools, charities and other companies in not for profit.
Within 3 months of starting, it felt like i was a number in a team and driven to help microsoft in sales more than evangelise in the technology. Their was a huge emphasis on license management more than product and when discussing product it was to help drive sales of office 365 and add ons. Even though sales was not my thing.
PiP (Personal Improvement Perfor
ConsVery Long Hours, Back Stabbing, Unknown who to trust, Poor Management, Feeling like a number, Superficial PIP expectations
Your success at Microsoft depends largely on the group you're in...
With the incredibly large and diverse amount of jobs at Microsoft, any one review is going to paint a pretty small picture of the whole company. Your success at Microsoft, while largely up to you, is also VERY much bound to the group you're working in. For example, the Windows group periodically turns into a dumpster fire where it must certainly be the worst place on Earth to work. Layoff's, lack of promotions, terrible work-life balance, etc... then the re-org comes, people get jumbled around, new people get hired and things stabilize for a year or two. Then decay starts and the process repeats. I've had 20 years to observe the cyclical nature of hire & fire at Microsoft, and there was also a time when I myself subscribed to 70 hour work week...but I wasn't rewarded for that additional effort, and in those 20 years I can honestly say that it's entirely up to you to manage your work-life balance, and pull yourself out of unsavory situations. There's so many groups to work in at Microsoft that it can be detrimental to your soul and your career to stay parked in once place too long. 15 years in Windows was about 13 years too long, and I definitely have regrets. The benefits have gone down-hill over the years, some of that was courtesy of ObamaCare. Prior to Obama, Microsoft's Healthcare was absolutely top-notch. Now, it's good but not anywhere near as great as it once was. Same for the company store benefits... they used to be spectacular, now they're mediocre. I of
ProsLOTS of resources and smart people here - if you can find them!
ConsCompany size, changing politics, changing policies, poor communications unless something bad has happened...
The continual reorganizations are very taxing on organizations and individuals.
The churn from reorganizations makes team and relational cohesiveness elusive, sapping the synergies of orgs and individuals. It's like building a house and constantly having all the subs suddenly change multiple times. The "new team" now has to figure out what was done, where the pipes and wires were laid, and frequently either busts into the walls to redo what was already done, or suddenly finds a short circuit due to mistakingly cutting into an wire or pipe, or has vermin infesting the structure because holes were left gaping because the person who was formerly working on structure was moved to a new job. Moreover, I have frequently observed that annual mandated quotas of 5-10% "poor performance" rating system forces out amazing colleagues, not because of poor performance, but due to meeting arbitrary quotas. Ironically, the horrible impact to the churn mentioned above, plus the stress on staff, far exceed any theoretical benefit of "culling the poor performers." (Yes, there are sometimes bonafide poor performers, but 5-10% a year? What changed? MS hired them believing they were great. So did really 5-10% suddenly become bad performers each year, or is there something endemic with the organization that could be at play here? How much better would it be to really invest in those people assets to either get them the skills needed or help them find a great match for their skills and experience in another group?) I have had amazing bosses and brilliant colleagues sudden
ProsSmart colleagues, great benefits, challenging work, telecommuting
ConsRe-org churn, managers who are not good people managers, annual quota firing policy
Still great place to work, but not what it used to be
I am on my second tour of duty at Microsoft. I was there in the 90's when Bill Gates was still CEO, and I came back in 2010 when Steve B was still here and Satya has since taken over.
It is still a great place to work with respect to learning about, and implementing, new technology. They also provide many opportunities to get involved in side-projects to expand your exposure to new technology. There is also AMPLE opportunity to get career and technical mentoring there.
They still have the **BEST** employee benefits compared to anywhere in the US. I would still recommend MSFT to college graduates looking for initial technical skill development so they can move on to something else. Compensation has never been stellar at MSFT - but its good enough. Work/Life balance has improved greatly since the 90's.
However, I would no longer recommend it as a place to climb the ladder or get job advancement. MSFT has taken more to hiring people from the outside, and preserving their middle-management 'in-crowd' by continually providing lateral transfers to that group in order to maintain the careers of the anointed few. They have also implemented regional hiring practices to the detriment of many. Thus, even though you may do great promotion-worthy work in Redmond, WA, you will not get the job if the company decides that the job has to be filled in Las Colinas, TX!
Sadly their culture of late has gone off the deep end injecting west-coast political-correctness into the
ProsFree coffee and soft drinks, GREAT health care benefits, Excellent tech skill development opportunities
ConsNot a great culture - too much political correctness; not much opportunity to climb the ladder
I largely worked remotely, and a typical day for me involved a lot of emails, several meetings in the afternoon (all attended virtually via Lync), and the occasional IM. When not wallowing in administrivia, I spent a lot of time thinking about and documenting ways we could do things better, and then working through others to put the changes in place.
Microsoft really matured me as an employee, as I learned to work at a level of professionalism that I had not before. It wasn't enough to be smart; I also had to be articulate and persuasive; I had to be strategic and understand how my work not only solved the problem at hand but set us up for future success.
Generally, I found management to be supportive. They existed to facilitate my work, trusting me to do the right thing, and working to cut down obstacles or provide air cover so that I could deliver my work.
I had some of the best co-workers here that I've had anywhere, and I consider them friends more than co-workers. At a company as large as Microsoft, there is a mix of personalities, and occasionally I'd run into that other employee who rubbed me the wrong way, but I figure that I've probably got my own quirks that bug people, too. Largely, though, I found people to be professional and smart, but also fun and friendly.
For me, there were a few challenges that seem intrinsic to the company. First, I found it to be very political in nature. Recent changes (e.g. One Microsoft) may gradually change that, but there
ProsGood coworkers, cutting-edge tech, professional growth
The best day at Microsoft was my first day; the second best day was my last.
As a contractor, I never had a 'steady' project or 'steady' work; I was always passed around to various designers to 'assist' and 'help' on whatever they were working on.
The worst experience I had on the team was with a particular person who was very unprofessional by saying aggressive and simply untrue things about me in meetings, and only when I wasn't around. Without going into detail, Microsoft is a company that allows this kind of conduct, without consequence or repercussion. I professionally tried to resolve the matter personally with the person, but I was essentially 'put back in my place.'
However the best project I worked on was when I saw a project that needed some TLC, so I talked to my manager's manager and told him what I saw and how I believed I could contribute, and he gave me a significant role on the project; however, temporarily. In this project I was a true, contributing member of the team—attending meetings, making informed design decisions—and my word was trusted and valued. All-around I was seen as a top-performer and integral part of the project. Even after the product shipped I was told the product wouldn't have been what it was without me.
When I was taken off the project by my manager, I was back on the same grind where my skills were nowhere near close to being utilized to my potential.
In the following months, sometimes there would be days...weeks...on end where I would interface with no one. My manager was absent 90% of the time, and
ProsGood work/life balance, open office
ConsNo benefits, zero office culture, poor communication, no consequences for unprofessional behavior by senior/upper-level management
A great company to work for with great opportunities and benefits but some work with culture
Working at Microsoft is both fun and exciting. I loved being surrounded by a variety of hardware and software that was on the cutting edge of technology. The company does a great job of introducing new devices and software that will bring in customer, raise revenue as well as intrigue and have the employees engaged. The stores always have a beautiful and engaging design that allow for a fresh experience whether you work there or are visiting for the first time. The systems that are used at Microsoft are still very rudimentary and are still being worked on constantly. They are introducing new features to ensure that Microsoft employees receive the support and resources they need to make the Stores the best experience possible. Having said that the lack of established systems and culture leave a lot of room for long transaction times and awkward interactions where the system does not work the best for certain situations. As a Consumer Service Advisor, i found i truly enjoyed the details of my job and being able to troubleshoot different issues and hardware, however the check in process and resources used to complete services was all third party software and a very amateur process. Charging customers $149 for an Assure bundle that truly did not give them any true assurance that we can indeed provide a service that they cannot just do themselves. The environment of constantly being measured against others by sales numbers rather than effectiveness as a technician created somewhat
Business Impact and Personal grow in the past 11 years at Microsoft
• With a customer satisfaction rate of over %85 (over the average) I helped my team and CSS to deliver great customer support. Significant improvement in the CSS survey results of support partners and customers
• SLA requirements improved and resolved for the business
• Providing support service to Microsoft Premier Customers to prevent interruption in LOB Applications
• Critsit Management for Microsoft Premier Customers
• Helped to support partners to build a market resolving technical issues
• Developed a high motivation in my Team for great customer support
• Showed ordinary commitment to the Business our Customer and colleagues
• Transferred knowledge to Team Members and Customers
• Mentored the new hires to meet the get-to-green plan for the business
• Take smart risks and accept the consequences that go with them
• Focus intensely on the important tasks at hand
• Look beyond the obvious to uncover critical issues
• Use strategic and creative thinking to solve difficult and persistent problems
• Take ownership or stewardship roles in company-wide strategic initiatives
• Put in the hours necessary to get the job done right
• Motivate self and others during times of resistance or setbacks
• Focus on critical projects with high returns
• Do not falter when difficulties arise
• Look for demanding projects that stretch abilities and foster growth
• Inspire others with a sense of
Questions and answers about Microsoft
How is feedback from management delivered at Microsoft?
Asked 23 Sept 2019
Differs from team to team, personally lower management were easier to deal with and more open to feedback.
Answered 6 Apr 2022
On direct meeting or Skype meetings
Answered 23 Sept 2019
Are there work from home positions
Asked 25 Jun 2018
Yes, there are hybrid options but likely has changed since COVID
Answered 6 Apr 2022
Not now, but for experienced people they have laptops and because of COVID 19 they will work from home thru VPN.
Answered 12 Mar 2020
How are the working hours at Microsoft?
Asked 29 May 2018
Microsoft gave me the best work/life balance I had in my career.
Answered 30 Jun 2019
In general great, you can start between 8 and 9 pm .
sometimes late overtimes.
Answered 29 May 2018
How should you prepare for an interview at Microsoft?
Asked 1 May 2018
I do some research to update depending on the position.
Answered 2 Nov 2018
Concentrate on ensuring you understand the core requirements of the job spec
Answered 1 May 2018
If you were in charge, what would you do to make Microsoft a better place to work?
Asked 11 Feb 2021
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