A very fast paced exciting environment to work in.
A typical day for me would be going into store and gathering my team and junior managers around me. I will open my chat with a good morning and ask how everyone is. I then get into the more serious stuff such as sales targets for the day/the week and what we are on so far if it is not a Sunday as this is the first day of our week. When this is finished I start at the front of the store with my assistant manager of supervisors and I fill out a detailed floor walk of what is wrong with the branch and what can be done to fix it. Once this is completed the tasks are prioritised by myself and then broken down to the different staff my junior management of who has to do what and in what order. The main thing staff need to remember however is that customer service comes first and tasks given are secondary. Before staff go home usually about 30 minutes beforehand we will walk their department to see what has been achieved and to what standard and also what still needs to be done and by who. The job list will be passed on the staff member on the changeover shift and this will continue until the tasks are all complete. During my day I spend most my time observing what's going on in my branch and usually leave the day to day running to my junior management. In quieter periods I tend to go to the office where I will complete paperwork that must be done daily but also to complete rotas and other office admin which varies quite a bit depending on what day it is.
When I started in JD I w
ProsExcellent discount
ConsLong hours sometimes but its expected of a manager so i do not mind
Since I was a seasonal worker it was expected that it was fast paced because it was a Christmas period but I was told that I was working in the women’s shoes department but I was working there ALONE for 2-3 hours while every other department had approx 4 people. I was VERY stressed because I had about 5-6 customers asking me for sizes all at once and the mangers could see I’m struggling but NO help was given. As I was going to collect shoes I notice the managers talking about me, my staff colleagues told me also that she heard them talking about me which put me under great pressure and in a worried state. This was on my mind the whole day. Other management were nice and abit helpful but they would rush through stuff with you if your stuck on something they would just quickly go through it and expect you to know it. My staff colleagues thought the same! Overall enjoyable part was my lunch break !!! As I got to have a little cry to myself knowing I’ve to go back out to the stressful environment. Also as I was collecting shoes the stock department are SHOCKING as the whole staff floor are waiting for shoes to come down and that leaves customers furious. So expect customers to give out to you saying your awful at this job and expect managers to talk about you.
ProsGet to have an hour lunch
ConsStressful work environment, poor management, don’t explain very well
The place has a bad reputation, which is understandable. Working in JD was the worst job I’ve had so far and definitely wouldn’t recommend it to anybody.
The managers are rude and unprofessional. You are spoken to as if you’re incompetent and made feel stupid. You get given out to for the smallest things; like how pants are hung , and if you do something wrong it’s made a big ordeal of.
Staff are seen as names on a sheet and managers will give you the cold shoulder and cut your hours if you have an appointment or need time off work.
I came into work every day feeling on edge and got a headache every day for the first two weeks from worrying about what kind of mood management was going to be in. As far as I know, most of the other staff disliked it too and at least five people left while I was there (which wasn’t very long).
The rota always came out last minute and hours were unpredictable. The only little bit of a positive from working here were the other staff members my age as we could go on lunch together and stuck together as most of us felt tense in the job and disliked it.
To anybody who is thinking of applying here it isn’t worth the hassle to even suck it up for a temporary contract unless you’ve very very thick skin.
Honestly the job was pretty boring and it does end up being a lot of physical work bc of constantly getting new stock and having to move it around (also bc they make you push the heavy boxes onto the floor by yourself) but the whole job is basically hanging up clothes. I personally enjoyed it bc of the other staff working there but the management is terrible, when there was a change of managers in my shop every single member of staff was underpaid (some were paid nothing at all) and we had to wait another month to get what we were owed (and we were underpaid AGAIN, many of us tried to reach out to those in charge yet were unsuccessful and left underpaid). Talking to managers sometimes felt like talking to brick walls and they did show some favouritism. I’ve heard of managers in other JD shops being horrible and the staff being rude but luckily mine were good/bearable. I personally loved how fun and fast paced my shop was and I’d happily go back to it, but again it totally depends on which shop you work in, it’s hit or miss.
ProsThe staff were great people, felt like a little family.
ConsBad management and communication, little care for seasonal staff, quite physical work.
Horrible company to work for.
They have no respect for their staff, you are literally just a number on a sheet, even in a managerial position. Management are stressed beyond belief, and it trickles down. I witnessed most people in the store cry within a week of working there.
Sure most companies don't really 'care' about you, but these guys don't even pretend to.
The turnover is massive, as it's mostly young students thinking it's a cool place to work, before realising what they've gotten themselves into.
Sales figures matter more to this company more than honesty and customer service, and it echo's through how to company conducts their business.
The only benefit of the job is a discount you cannot use until your probation is passed.
Expect to be consistently understaffed and on edge. It's a just about a buzz at the start, but day in day out it is beyond stressful, and I've worked some crazy jobs.
If you're a sleazy sales person, who isn't afraid to screw people over to get to, at best, a supervisor role, then you're in the right place.
If you think I'm just a bitter ex employee (which I am) check out channel4's documentary on JD's slave labour warehouses in the UK. You're welcome.
From working in JD Sports I've learned numerous skills at both staff and management level with customer service being the first and foremost. As a manager I learned numerous other skills eg.man management, administration etc. It was my responsibility to manage the staff at the time and to ensure they were being as productive as possible throughout the day. If I were the opening manager it was my duty to set up the day and get the most out of my staff this included detailed floorwalks and assigning task to be completed in a timely manner. My role as assistant manager meant I was responsible to for reporting any issues that arose to the Store Manager & Area Manager. The most difficult part of the job I found was around the busy periods of the year eg. Christmas when the flow of customers was constant but the best way I found to deal with this was having a strong plan in place. The job itself is very rewarding and nothing is more enjoyable than seeing a happy customer leave the store knowing you've helped them in someway and that they will return to your store in the future from the service you provided.
I’ve been working in JD sports in Newbridge for the last 3 years they are almost famous for always messing up someone’s pay, I myself am still waiting on money they owe me for over 3 months now, not only that but the management is very unprofessional and gossip about their own staff, payroll or hr are impossible to get through to, training is minimal and you are left to figure stuff out for yourself, there are no cleaners and management expect staff to clean the shop floor with a broken hoover that doesn’t even have the nozzle part and the mirrors with toilet paper as they never remember to provide us with the right equipment, not to mention no one ever cleans the staff toilets, the overall vibe of the shop is awful and I wouldn’t recommend this job to anyone who respects themselves definitely not in the newbridge branch!
Pros25% off items €700 yearly allowance
ConsIncorrect breaks, Unprofessional work environment, The place is filthy shop floor and back of house, Roster is always late, Fire exits are always obstructed, Clear favouritism
I worked in JD Sports in Dublin Airport, T2. In my 8 months experience there I have learned that working for JD Sports can be a very fun and exciting working place for everyone. the high standards of the store can make it a real attraction for customers and the standard of staff and management is exceptional to fulfill customer expectations and needs while also providing a safe environment for all parties. Also the staff discounts are very generous and they really look after their staff no matter what position you are in. In my first week working there being very nervous, the staff were very friendly and helpful and made me feel like I belonged there. I would recommend anyone looking for a career in retail, or even a part-time summer job to apply for JD Sports as it is a great learning curve and will benefit you in the years to come. I made some very close friends in my time there and I will always be grateful.
Prosmaking friends, discounts
ConsI worked in the airport so it was tough coming in early for a 4am start, only because I didn't drive
Very unrewarding work environment pretty much impossible to progress your career no matter how hard your work, communication through management is non existent different rules apply depending on what management is in on the day and it gets very confusing for staff aswell as customers and it always results in very unhappy customers that management leave staff to deal with, rosters always last minute, and theres constant problems with pay which is never really resolved because they have to add it to the following pay slip but it’s just results in us having to pay more tax so we are still down money even though it’s the company’s fault
Pros25% staff discount on an allowance
ConsPoor management, constantly dealing with unhappy customers, minimum hours always given, cannot progress in this company not matter how hard you try, the written rules for the entire company only apply to some instead of everyone, the list goes on and on
JD Sports is an extremely facepacedplace to work. Some people are able for it others are not. Discount is only 25% off, would expect a bit more and is a limited number to spend for the year. A lot of part-time college students which is great but constant organisation of staff not turning up, etc not deoendable. Part-time workers get 0-4 hours per week during quiet times, only essential staff members (full-time) get full hours. Can request days off. Extra pay on a Sunday. Management are always on staff side thankfully, so customer complaints are resolved. Can feel a bit watchful with all security procedures. Management overall are great! Mental at Christmas. Not really a job for family oriented people, full-time hours can be very long. Minimum wage, not great
ProsLimited discounts, ability to have certain days off, great management, fun place to work
ConsA lot of young staff, high turnover, not great pay
If you loved school, you will probably love this job!
The complete undivided loyalty you must give to this company, or particular store you work at, is a serious crime, considering the hypocrisy of what the managers do on a regular basis.
Expecting you to do everything, whilst they stand back, and talk to their favourite employee, or sit in the office all day, whilst the stressed out supervisors are left to run the store.
Partnered with the click based culture you'd find in school, because if you're not a "cool kid" or in with the right people, you wont enjoy your time here.
This is even if you know when you're working! As a lot of the time you experience last minute rotas, including, but not limiting to less than 24hr notice(what you don't legally have to work), changing the shifts multiple times, so you can't actually plan anything in your personal life, or have any type of social life, unless you come into work, hungover, the next day. What the management obviously don't like.
Constantly having day off requests forgotten about(losing money, or cancelling plans), or not having set days off, so you have to work week to week, not knowing if you can plan something with friends. Whilst whoever does the rota can plan their own days off, leaving them days with the least amount of staff, causing more stress within the store.
Day to day, isn't the worse thing in the world, you have a job to do, so given certain circumstances, you do everything in your power to do what you can. Ye
1.0
Customer Service Representative | Glasgow | 16 Jul 2016
Only take this job if you have a passion for being humiliated
I worked at the Argyle Street branch in Glasgow, this is a newly opened store and JD Sports must have decided to send all their worst employees to manage it.
A typical day at work would consist of standing for 8 hours and being treated horribly by management.
What I have learned from this job is when starting any future jobs, look out for signs that management are bad to their staff and get out of there before I am dependent on the pay (not that it's good).
The management in this store have their on clique and they are all in agreement with treating the general floor staff like dirt, almost like the popular kids at school, maybe they were jealous. There has been multiple cases of bullying, and when any one of the staff stands up to any one of the gang, that is management, they find a way to get them out the door. There is no management in the store that you can speak to about this as they all work together in their attempt to make working life miserable for the staff. Examples of this is changing hours to 12 hour night shifts, with less than a weeks notice, or having staff finish at 9.40pm (40 minutes unpaid) and starting the next day at 7am, if your finishing time wasn't at the store closing time, then it's most likely you will have to work up to 40 minutes after your shift unpaid, any attempts to inform management you need to leave due to other commitments were ignored and they just repeated that you could not leave until they instructed so. Other examples would b
Upper management run by clowns who lack empathy and people skills.
Firstly I need to say I am not bitter towards any individual person or have any hate towards one specific thing. I don't normally leave these reviews but something needs to be said about the toxic culture of the company.
I am lucky because I worked with a very good group of people who I respected and had a good relationship with my manager however this was not always the case.
Managers get passed around stores like cattle and don't seem to last very long because the majority are uneducated and have no idea on how to treat people with respect. I have seen a lot of new young members of staff who have been treated quite awfully; no wonder they are on edge for the majority of their shift and don't last very long. I have seen employees shouted at in front of customers over basic simple mistakes that do not matter. It was embarrassing at times.
I have also seen many good potential employees rejected to then hire someone who clearly isn't fit for a customer service role. You have to question the thought process of managers at times.
From what I have observed over the last 7 months this is mainly due to the pressure from regional managers who I can honestly say are extremely toxic individuals. The same applies to the company culture in general......toxic.
The upper regional management talk to you like children and it can be extremely demeaning at times. They are very hypocritical people who enjoy having authority over others. It astounds me how some of these peopl
I worked at the JD warehouse at kings way in Rochdale and found it hard work you would constantly be watched by team leaders supervisors and managers and could not stop for literally a minute because you would be told off and threatened that they will give you a strike and there rules are 3 strikes and you get fired. Security would walk around like bosses and constantly try checking you for any chewing gum or sweet or anything else that was banned such as labelled clothing although I worked there for over a year the only reason I stayed that long was because it was the workers that I became good friends with that kept me there. They work on 4days on 4 days off rota and I worked 12 hour shifts they would not let me reduce my hours or days and threatened me that I would be fired if I did so. The management/supervisors walk around constantly looking down at ordinary members of staff and will never acknowledge anything that you have achieved. Your basic human rights are not acknowledged here and no legislation was followed here they have a bullying culture in this company and management will never accept any complaints no matter how genuine if you get hurt here or anything bad happens be prepared for a fight because they have a team of lawyers that are paid to take every case to court. Assist agency who provide JD sports with staff is the worst agency who literally give there workers no rights and are not willing to even listen to their your side they will fire you without a sec
ProsNothing
ConsPay is bare minimum no job advancement bullying culture
A Comedy of Errors: Surviving the Circus of Incompetence
Culture:
The company's head office seems to have mastered the art of low accountability, cleverly disguised by an "in your face" culture. Unfortunately, these values and principles are about as real as fictional reading material. It's like reading a gripping novel that turns out to be all smoke and mirrors.
Lack of Organisation and Responsibility:
If chaos had a poster child, it would be our organisation. The concept of departmental and individual responsibility seems to have gone on an extended vacation. The result? Poor performance, stress levels through the roof, and more finger-pointing than a game of musical chairs. We desperately need a GPS to navigate through the confusion and frustration, as it often feels like an "Us vs Them" battle.
Management:
Upper management seems blissfully unaware or purposefully ignorant of the daily operational obstacles we face. Instead, they indulge in extravagant "managerial away days," munching on biscuits and discussing topics that rival the meaning of life. Sadly, these meetings are as fruitful as planting jellybeans and expecting a candy tree. Meanwhile, the pressure to cut costs on the front lines keeps growing, making management appear more tone-deaf than a tone-deaf choir.
The Hardest Part:
Imagine running a marathon with one leg tied behind your back while juggling flaming torches. That's what it feels like when you don't have enough staff or investment to meet the workload expectations. Add a dash of poor planning and voila! Yo
I worked at JD Stanstead for a month and 2/3 weeks on a 40hr contract as a Sales Assistant.
JD is a good place to work for anyone young (as in below the age of 20). This place is okay to start off as something temporary. You can definitely get a better job elsewhere so don’t settle.
Pros
Nice Uniform, Sales Assistant Staff and Supervisors. Work Environment.
Cons
Worst place I’ve worked ever. Pay(your paid according to your age) and is the least paying job in the airport, I used to work at the airport for 9p/h, at 19 that’s very good pay. Rota (I worked 5 days in a row one week and had a day off to then go and work another 4 in a row with a day off). Poor Management. They Operate somewhat based on favouritism. The store Manager decides when they want to be stern & serious and who to. In simpler terms some days they seem to care and tell you off about things they hadn’t before, other days the don’t seem to care and somewhat seem very relaxed. No bonuses for performance/Sales. You don’t even get the discount they tell you about in the interview or contract. (Some staff members had to wait 6/7months for theirs). No proper training provided at the start like most normal jobs (they just talk through it and tick it off the list, if your lucky to have nice colleagues like I did you can ask them to show you how to do things) other than that it’s a learn as you go type of thing as you do get better after some time.
Advice to Management
Either add a well experienced in
JD Sports est une entreprise à première vue idéale : ce sont des magasins partout en France qui recrutent activement, on a une jeune équipe (dynamique et très souriante au premier abord), ils ne se montrent pas très regardant sur les expériences que l’on a (je suis rentrée dans la boutique en ayant jamais travaillé avant), on a de superbes possibilités d’évolution et très rapides. MAIS, tout cela cache bien les dessous de l’entreprise. J’ai travaillé pendant 2 ans là bas, et j’ai su acquérir au fils du temps de l’expérience en tant vendeuse qui n’est pas négligeable, c’est d’ailleurs pour cela que j’ai tenue autant de temps, j’imagine. La pression psychologique sur les vendeurs est insupportable ; je ne parle pas de petites remarques sur les erreurs naturelles qu’on peut commettre, je parle d’une véritable pression, on se fait rabaisser, jugé (même agressé physiquement pour certains vendeurs). Les heures supplémentaires ? Si vous n’en faites pas, ne compter pas évoluer ou décrocher un CDI, et bien évidemment elles ne sont pas rémunérées. J’en étais arrivée à faire 70h par semaines, sauter mes jours de repos pour venir au magasins. Et tout ça pour 1200 par mois au maximum. Avec JD Sports, aucune vie sociable est possible. Vous vivez avec votre équipe, constamment, vos autres proches vous les oubliez. Les managers ? Si vous ne faites pas vos ventes, vous prenez des « défauts de procédure » (au bout de 3 défauts, on a un avertissement, au bout de 3 avertissements, c’est la porte
Workers at JD are not valued for their skills or their hard work, they are merely there to service a purpose as a worker regardless of their opinions or views. The company employs with an intent to get as much work out of the individual as possible without giving much back. I feel like i am part of a cattle branch and i am simply used to get as much of their work done as i can. I was working for the company for around 2 weeks and even after this period they were ringing me asking if i wanted to attend an interview. This simply shows their organisational and have no idea who there employees even are for that matter. Many people are fired for simple mistakes, although you are employed on a permanent temporary contract so you cannot really argue. The company wants to get as many people as they can through the doors to do their work and not give any applause or recognition for it. They do not take into account that i would be able to do other jobs such as using IT software to maybe utilize my skills and take into consideration my suggested improvements. Many of the workers are given a task where they have to stand still for over 11 hours sticking labels onto clothes without anything such as a chair or a mat to cover the hard concrete floor below them. Even a simple stool would make the job more enjoyable and the work rate would probably increase. I have not really met many people who have worked their for a duration of over 2 months which shows their high rate of employee turnove
Consvery long hours, you are simply there to work for as long as you can without recognition.
A typical day at work includes interacting with customers, ordering a variety of products. If the customer orders shoes, the order will be given through a "Walkie-Talkie" or a scanner depending on which store. Frequently customers order online which will be delivered to the till by stockroom assistants. Regular checks of footwear and material standards are also crucial to up-keep the presentation of the store.
There was a few things I learned while working at JD Sports.
Your knowledge on urban products increase over time also knowing how to keep the presentation of either footwear or materials improve over time. You learn how to navigate customers to the product they are looking for online and can be shipped to their home or if necessary to their local JD outlet.
I can not vouch for every manager under JD Sports stores but Management in JD Sports Stratford was the worst I have seen and worked for. little things such as staff lunches un-organised, staff rota's where always last minute, if a staff member did call in sick they did not have a safety staff member to fill in inside the store, therefore, calling up other staff members on their day off who are reluctant to come in, sometimes putting people jobs on the line if they did not attend (On their day off!).. Days where there is no managers where the most relaxed where you can work in confidence and didn't have managers breathing down your neck every second.
The best part of your job, your co-workers. JD Sports co-
ProsSponsorship: Shirts, jumpers, shorts, bags
ConsSalary, Mangers focused on their bonuses
Questions and answers about JD Sports Fashion Plc
How often do you get a pay rise at JD Sports Fashion?
Asked 7 Nov 2022
Rarely
Answered 22 Mar 2023
Never unless you fight for it
Answered 15 Mar 2023
What is the promotion process like at JD Sports Fashion?
Asked 7 Nov 2022
Good
Answered 21 May 2023
Very easy
Answered 17 May 2023
What is a typical day like for you at the company?
Asked 27 Dec 2022
Busy
Answered 13 Feb 2023
bad very bad
Answered 24 Jan 2023
How are the working hours at JD Sports Fashion?
Asked 17 Jun 2017
I'm on an 8 hour contract and a part time staff member and for about 2 months i've been doing 40 hours each week. so it really depends on how flexible you are to the hours you get. hours you do on shift can vary but usually go by so quickly if you're in the stockroom of if you are on shop floor during busy periods
Answered 1 Sept 2022
40 hours a week give or take depending on the time of year, sick leave etc
