Dixons Carphone

Working at Dixons Carphone: company overview and reviews

Dixons Carphone
Dixons Carphone
3.0
126 reviews
Dixons Carphone ratings
3.0
Average rating of 126 reviews on Indeed
3.0Work-life balance
2.5Pay & benefits
2.7Job security & advancement
2.9Management
2.9Culture
Headquarters
1 Portal Way, London, W3 6RS
Employees
10,000+
Revenue
$1B to $5B (USD)
Industry
Retail

Popular jobs at Dixons Carphone

 Average salarySalary range
Customer Consultant
30 salaries reported
€10.30
per hour
€5.15-€15.50
Sales Associate
9 salaries reported
€10.30
per hour
€5.15-€15.50
Support Associate
2 salaries reported
€10.30
per hour
€5.15-€15.50
Warehouse Worker
1 salary reported
€23,500
per year
€11,000-€36,000
Service Advisor
1 salary reported
€10.30
per hour
€5.15-€15.50
Salary satisfaction
36%
of the employees are satisfied about their pay
Based on 176 reviews

Dixons Carphone reviews

All locationsAberdeenAbergavennyAberystwythActonAltrinchamAmershamAndoverAshfordAshingtonAshton-Under-LyneAylesburyAyrBallincollig, County CorkBallyclareBallymenaBallymount, County DublinBanburyBangorBarkingBarnsleyBarnstapleBarrow-In-FurnessBasildonBasingstokeBathBath, MEBatleyBedfordBelfastBerwick-Upon-TweedBeverleyBexhillBexhill NSWBilbao, Vizcaya provinciaBilstonBirchwoodBirkenheadBirminghamBirstallBishop AucklandBlackburnBlackpoolBlanchardstown, County DublinBoltonBorehamwoodBostonBotleyBournemouthBracknellBradfordBraintreeBranch, MNBridgendBridgwaterBrightonBristolBrixtonBrnoBroadstairsBroughtonBurnleyBurton-On-TrentBuryBury St. EdmundsCaerphillyCambridgeCambridge, ONCamden TownCannockCanterburyCape Town, Western CapeCardiffCarlisleCarlowCarmarthenCastlefordCañas, Provincia de GuanacasteChadwell HeathChangiCharltonChathamCheetham HillChelmsfordChelseaCheltenhamChesterChester, NSChesterfieldChichesterChippenhamChorleyChristchurchChrystonClacton-on-SeaClaphamClaremont, Western CapeClevelandColchesterColeraineCongletonCorbyCorkCoventryCraigavonCramlingtonCrawleyCreweCroydonCumbernauldCwmbranDarlingtonDartfordDentonDerbyDerryDewsburyDidcotDissDoncasterDouglasDriffieldDrogheda, County LouthDroitwichDublinDublin, CADublin, ONDudleyDumfriesDundalk, County LouthDundeeDunfermlineDunstableDurhamEast KilbrideEast LondonEast London, Eastern CapeEastbourneEastleighEdenderry, County OffalyEdinburghElginEllesmere PortEnfieldEnniskillenEppingEpsomEveshamExeterExeter, NHFalkirkFarehamFarnboroughFarnhamField BasedFolkestoneGalashielsGalwayGandía, Valencia provinciaGate, OKGatesheadGlasgowGloucesterGranthamGraysGreat YarmouthGreenfordGretnaGuildfordHalifaxHamiltonHarlowHarrogateHarrowHartlepoolHastingsHatfieldHaverfordwestHaywards HeathHedge EndHemel HempsteadHerefordHexhamHigh WycombeHillsboroughHinckleyHitchinHorshamHorwichHounslowHoveHuddersfieldInvernessInverurieIpswichIrlamKendalKent, WAKidderminsterKilkennyKillarney, County KerryKilmarnockKing's LynnKingston upon HullKingston upon ThamesKirkcaldyKnutsfordLanarkshireLancasterLead, SDLeamington SpaLeatherheadLeedsLeicesterLeighLetterkenny, County DonegalLichfieldLimerickLincolnLisburnLittlehamptonLiverpoolLivingstonLlandudnoLlanelliLondonLondon, OHLondon, ONLongtonLoughboroughLoughtonLowestoftLutonMacclesfieldMadrid, Madrid provinciaMaidenheadMaidstoneManchesterMansfieldMarket HarboroughMedwayMelton MowbrayMerthyr TydfilMiddlesbroughMilano, LombardiaMile EndMilton KeynesMorleyMumbai, MaharashtraMunster, INMuscatNantwichNavan, County MeathNew York, NYNewburyNewcastle NSWNewcastle upon TyneNewcastle-under-LymeNewmarketNewportNewryNewtownabbeyNorth LondonNorth ShieldsNorth West LondonNorth, SCNorthamptonNorthwichNorwichNottinghamNuneatonOldhamOmaghOrleans, ONOxfordPaigntonPeckhamPenzancePerthPeterboroughPetersfieldPilar, Buenos AiresPlymouthPontefractPontypriddPoolePortsmouthPrescotPrestonPrestwichReadingRedditchRemoteRhylRichmondRiponRomseyRotherhamRoyal Tunbridge WellsRoytonRugbyRuncornSales (74)SalisburySaléScarboroughScunthorpeSevenoaksSevern BeachSheffieldSheffield, ALShirleyShrewsburySittingbourneSkelmersdaleSkiptonSligoSloughSnodlandSofiaSolihullSouth LondonSouth West LondonSouthamptonSouthend-on-SeaSouthportSpennymoorSt AlbansSt HelensSt. NeotsStaffordStaines-upon-ThamesStamfordStevenageStirlingStockportStockton-on-TeesStoke-on-TrentStowmarketStratfordStratford-upon-AvonStreetSturrySudburySunderlandSuttonSutton ColdfieldSwanseaSwindonSwords, County DublinSydenhamTamworthTauntonTavistockTeessideTelfordThanet DistrictThetfordTilburyTorquayTottenham GreenTottonTraffordTralee, County KerryTrowbridgeTruroTullamore, County OffalyUddingstonValleyWakefieldWallsendWalsallWarringtonWarrington, FLWashingtonWaterfordWatfordWednesburyWellingtonWellsWells, MNWelwyn Garden CityWendoverWest BromwichWest DraytonWest LondonWest, TXWestfieldWestonWeston-super-MareWeymouthWhitley BayWickWidnesWiganWinchesterWinchester, NVWisbechWitneyWokingWolverhamptonWorcesterWorkingtonWorksopWorthingWrexhamYeovilYork

Overall reviews at Dixons Carphone

2.0
Sales Associate | Dublin | 30 Sep 2020
Stressful with no support
Working in this company is stressful as there is no support from management on the floor. Training does not suffice either so extra support is needed. Very little opportunity to progress. Not a great work life balance and difficult to get time off when needed. Management change rotas on short notice and don't say anything.
3.0
Customer Service Representative | Dublin | 13 Oct 2014
my review
Assisting the Warehouse Manager with deliveries. Replenishing all departments including Computers, Cameras, Televisions.Inputting and checking stock on computer using word, excel, access, merchandising the store. Ensuring Customer Service was up to the very highest standards, help security when required.Training new staff. I learnt how to deal with difficult Customers and you have to be level headed and diplomatic and have excellent customer and communication skills. I always got on with my co-workers I had an excellent relationship with Management and co workers-being a hard worker team player you completed your tasks to the requirements that was asked of you I always got great compliments on my work which was a high level. Hardest part of job keeping customers-management happy-getting your free time-But the management and co workers were excellent. The most enjoyably part of the job the craic wit co workers laughs of the customers to see customers prising myself to management.
Prosgetting good compliments
Conshard to get breaks
3.0
Customer Service Associate / Cashier | Dublin | 16 Mar 2016
Great experience
During my time at this company I have gained a lot of experience in the retail industry and have had hands on training from management. I feel it is a great place to work.
ProsFlexible around college hours
2.0
Customer Service Technician | Dublin | 10 May 2017
Its a job
Being thrown into a managment position without a pay increase is demeaning, rasing task levels and issues to a whole new level, staff are fantastic.....
5.0
Business Development Manager | Dublin | 10 Nov 2014
amazing place to work, best in europe
Target of 15.4 million euros for 2013 Quarter 1 was challenging; 40% higher than 2012, in off season. Average footfalls are the lowest and no marketing activities or exclusive offers. I lead my team of 8,focusing on higher number of sales conversions among footfalls, bundle offers (two products together at lesser price) making sure that the same customers buy more. Used tablet to show product and pricing comparisons reducing the time taken by customer for decision making. We fell short of the target by 2,00,000 euros, but achieving 15.2 million euros in an off season is a record.
Prosfree travel and phone
ConsLong hours
5.0
Sales Merchandiser | Cork | 9 Dec 2016
Very Fun to work
A very fun enjoyable environment, everyone gets on with eachother and helps each of the team members if needed. I never felt lost there.
ProsFlexible hours
ConsLong hours, sometimes overnights
1.0
Senior Sales Consultant | County Meath | 27 Sep 2016
Interesting place for findimg out your management style
Good people. Plenty of advancement opportunity . Great open culture for developing your management skills. Fill content fill content fill content Fill content .
ProsPlenty of advancement opportunities
ConsPoor organization of supply chain etc. Needs some tlc .
1.0
Warehouse Worker | Dublin | 26 Aug 2019
It's ok.
Definitely not suitable as a long term job. Pay isn't great for the amount of responsibility that is expected of you. Discount is not great either, 10% is all you get. They do not want to give any more than they have to. Would not recommend it.
3.0
Warehouse Worker | Galway | 21 Jun 2014
Standard
The company was good to work for, the relationship between managers and staff was good, and it was a very easy going place to work. My job consisted of stacking shelves and general warehouse work. I was occasionally able to help customers with technical information in regards to electronics and computer systems due to my interest in technology in general. The hardest part of the job was not having to challenge myself and that's all there is to say really.
5.0
Warehouse Worker | Dublin | 4 May 2017
Productive and Fun workplace
Work was excellent. encellent working conditions. good pay. good relationship with manager and other staff. Great communication, team building, skill-improving and excellent motivation my manager.

Questions and answers about Dixons Carphone

How are the working hours at Dixons Carphone?
Asked 8 Apr 2017
I was unlucky to begin with as I didnt get as many hours as I needed or had expected, due to unforeseen circumstances involving another staff member, but since then I have moved to a store with more hours available, and recently my hours have been increased even more as reward for hard work and meeting most of my targets
Answered 10 Feb 2020
They have very fair shifts spread out long the week
Answered 9 Jul 2018
What is the interview process like at Dixons Carphone?
Asked 8 Apr 2017
Very difficult
Answered 2 Dec 2019
Interviewed by shop manager, involved sales demo and then standard interview questions
Answered 15 Dec 2018
What should you wear to an interview at Dixons Carphone?
Asked 15 Jan 2018
A nice blouse and some nice leggings
Answered 2 Dec 2019
Jeans and shirt
Answered 2 Oct 2018
What is the Dixons Carphone employee discount?
Asked 7 Aug 2017
10% excluding some apple products.
Answered 24 May 2019
Small discounts
Answered 7 Apr 2019
How long does it take to get hired from start to finish at Dixons Carphone? What are the steps along the way?
Asked 21 Jun 2017
Had an interview there a couple of months ago.Has to be one of the most bizarre ones I’ve ever done in 20 years. First was the face to face interview which was okay. After that came the sales test where you had 5 minutes to memorize products in a specific area and try and sell it to a member of staff. You also had to remember to sell product insurance, airtricity and Sky tv. Wages were €10 an hour. Joke for what is expected. Avoid!
Answered 13 Sep 2019
An interview and then customer interaction. They don't expect you to sell anything but want to see how you interact with customers. They want enthusiastic and engaging. Obviously if you sell something, even better.
Answered 19 Jul 2017