Ads Reviewer | South Dublin, County Dublin | 1 Mar 2020
Apply at your own risk
Oh boy, where to start?
I applied and was accepted for role as a content review analyst with Accenture, working on a project for a big social media brand back in July 2018 then left in November 2019. It was a brand new project with a brand new office so their was a great feeling at the start that even at associate/ analyst level, you felt like you were really a part of something important. Everyone who I started on the project with were amazing, supportive and the management were super too!
Until about January 2019, when things started to go downhill...
I will try not go on massive tangents so here's some pro's and con's to digest:
1. Perfect first job (but not for the faint hearted)
2. Top notch talent across the board from analyst's to TL's
3. Good benefits such as provided wellness program and coaching, discount card, seasonal outings/parties, free things now and then.
4. Good facilities such as: Modern eating area with a large kitchen area. Restrooms are spacious and clean, a relax room with massage recliners,meeting rooms and quiet rooms also.
5. Decent location that is a 5 minute walk away from a gym, convenience store and cafes.
6. Public transport is good with the office near a Luas Green line station and bus stop. Office is near the main motorway too.
1. The salary is just bad, for the kind of job that it is. On top of that, their were months where your pay was messed up on payday due to 'technical errors' or whatnot
Collection Agent | Dublin | 27 Apr 2019
Awful place to work
Accenture has a good reputation. I will never understand why.
Accenture always talk about what a progressive, inclusive and fun place they are to work, with a great work-life balance.
None of this is true.
In my experience they are deceitful, and bullying by the management is accepted.
When I was recruited for this company, I was only in contact with one of Accenture’s own recruiters. Only, when the time came to sign the contract, they put me in contact with Hays, a recruitment agency. Suddenly I wasn’t to be an employee at Accenture at all, I was only a contractor.
I want to make it clear I have nothing against Hays, and they were nothing but respectful and kind to me all the time I worked there. But that Accenture has to deceive people to make them accept a possision with them, speaks for itself.
The training I received was okay, but the moment it is finished you are expected to know everything, and when I needed to ask for help, I would either be ignored or flatly told «no».
This was off putting at first, and in the beginning I thought my team leader and manager were simply busy.
Only to discover they were outright ignoring me and keeping me out of the loop.
I was not informed about important changes, meetings or things I allegedly did «wrong». Instead of simply talking to me, they ignored me and told Hays my performance was lacking.
As someone who suffers from a chronic condition that kept me at home more days than what is normal, I expected this
ProsYou learn marketable skills
ConsTerrible pay, incompetent management, workplace bullying, no work-life balance
Operations Agent | Dublin | 18 Jun 2019
The worst company
I worked as Digital Rights Operations Agent\IP Analyst\ Intellectual Property Operation for 2 years, I was not employed by Accenture as the job said, but I was from Hays, for 12 months as contractor. , Hays requires to work on shift and no food is provided during the weekend - Hays pays weekly and if you forget to submit your timecard they pay after two weeks - no further training provided unless they put you again on implementation plan for review your duties. The hours are very long - management checks how many times you go to the bathroom and to take coffee. I have not been learned anything within one year, I felt unuseful behind the computer. You are hired for working on one language (your own native language) but then you have to work on all the languages, such as EMEA countries, Arabic, Turkish, Italian, French, Spanish, Portuguese, German and other non European Languages. After 12th months Hays renews your contract for other six months and go on, there is no option to be an employee's Accenture. Management is not qualified and the hardest part is having high performance (most of the time difficult to achieve it) and quality, for this last one they do not provide intensive training. I highly recommend to stay away from here. You don't learn anything useful. It might be good for getting an experience in the office for self starter, but NO for people who has already experience in the office abroad or here.
Prosfree breakfast, lunch and snakes.
ConsNo benefits - long hours - low pay
Customer Service Representative | Remote | 4 Feb 2021
Only if you have no other option
There isn't much to say.....
If you like having to suck up to your "Manager" everyday, in order to keep your job (not progress, just keep the same position), this is the company for you!
If you like having a poor experience with one of the absolute worst systems there is, this is the job for you!
If you like having no career progression, no understanding of what you're actually doing, no help from the Manager who doesn't even know how they got their position, and outdated workflows that can't even really be called "workflows" (because there are very little of them and absolutely ALL of them are outdated), and you're told to follow them, but as soon as you do, the QA and the Manager tell you "Don't follow that workflow, do this instead!" (and you had no idea because no one told you, plus, only SOME people know the correct workflow, and aren't open to share it, Then this is EXACTLY the role for you!
PS : Did I mention no career progression? People have been working their buts off and after 2 years all they get is a tap in the shoulder and a candle shipped to their home, saying "thank you".
ProsAbsolutely none, not even a competitive salary
ConsLong exhausting hours, no knowledge, terrible system, terrible management
Ads Reviewer | Dublin | 17 Feb 2019
Worst HR department on earth
The company stands because of the great people they employ in certain projects , however some of the Team leaders and project leads are oppressive in the sense that if they are from a different country , they tend to look after people that speak the same language as them , those ppl will be favored and will be on the list of promotion.Regardless how educated you are . Ppl are treated like a number and machines to boost productivity .
The company is a mix match of highly qualified,
educated and non-educated individuals who are likely to posses negative and unprofessional work behaviors . Accenture Ireland is not great compared to the standard Accenture is viewed in other continents . In some countries Accenture rates top5 best companies to work for but in Ireland it is at the bottom , it is a garbage dump, paying employed salaries below average industry wage.
FIX your hR department & employ the right candidates that are well able to speak English fluently . Majority of those working in the department their skills and expertise raise our eyebrows . Pathetic !
ProsFree bananas, apples, cereals, coffee and pears
ConsI worked shifts and was not given off weekends for 4 months
Analyst | Dublin | 17 Aug 2020
Bad Management and no employees rights
In almost 15 years of experience in big companies, Accenture is absolutely the worst company ever to work for. Management is corrupted, not transparent at all but mostly not professional at all. Lack of ethic and lack of respect towards emplyees is unbelievable. Progressing within the company is a dream they let you believe at the beginning, before discovering that the contract will not even be with Accenture directly and that the salary will be one of the lowest on Dublin market.
Team leaders are not leaders at all, they have no qualified experience, no language neither communication skills, no empathy and they do not look after the morale of the team at all.
When the company decides to terminate a contract (firing or let it expire) they do not give any notice, they do not schedule 1 to 1 to prepare the employee, they do not provide explanation or feedback. They only ask HR to send the employee a cold e-mail, out of the blue, with zero explanation, confused instructions and a poor excuse.
After that, the employee is practically forced to disappear in silence...
ProsBuying time for a better role and company
ConsWorst management ever
Business Analyst | Dublin | 10 Apr 2017
Exciting, fun and challenging workplace
Each day in my current role offers a mixture of tasks - ensuring high quality deliverables from me and my team of business analysts, working with key stakeholders to understand their needs and requirements, working with the project delivery team to ensure end product meets needs and expectations, working with senior management to agree timelines, plans and priorities on an ongoing basis.
I work with a great team of people from several different vendors based in different locations across several time zones - this offers both challenges and benefits.
I get opportunity to develop more junior team members by allocating resources to tasks, providing feedback, offering guidance and acting as mentor.
My working environment is very enjoyable - busy, exciting, progressive and constantly changing.
ProsRegular social and group events and activites
ConsLong working hours during peak delivery periods
1.) They provide good salary for people who transferred from another company but if you think about it you are working for 10 hours, 1 hour more than the standard working hours in the Philippines and not to mention the weekend work.
2.) Established culture that overtime is always needed and you rarely get paid for it (Once for me).
3.) In my Project, Management is biased towards their star employees hence promotions and work near home program are granted to this people only.
4.) Good HMO for employees but for dependents they only pay half of the price.
To be honest the only good thing about Accenture is that they will really train you to setup your career. This is a really good company for new hires or to those who wants to hone their skills before transferring to other companies for better pay and work benefits.
ProsFree Trainings and Certifications, Good HMO
ConsLong Working Hours (10 Hours), No WFH, Biased Management
Ads Reviewer | Dublin | 12 Dec 2017
As a contractor, Accenture is just bad. I will not recommend You basically work at Google for a 6 month project, contracted by Accenture but employed by another company. In this other "Google" building somewhere else in the city, the Google culture is non-existent.
No perks, no bonuses, no laptop, no flexible hours, obligation to work at least 1 weekend or 1 late shift (5pm to 2am) per month.
How would you like your employees to be motivated? Base salary is very low, and while Google wants quality, Accenture wants quantity. This job is actually similar to working in a call center.
Career advancement at this place are based only on acquaintances and not on skills. Many people have basic scores, and are trainers or Senior Content Review, why?
ProsWellness team, free snacks
Conslow salary, no career advancement, no consideration, call center atmosphere, do not expect a raise, upper positions reserved to staff friends
Technician | Dublin | 17 Jun 2019
Everything is a last minute priority
A typical day at work involves helping others and getting the best out of the installed technology. I've learned how Accenture operates and it's not for me. Management is siloed away in thinking and working with lower 'CL' staff. (CL is career level). They love this leveling at Accenture and those who have been successful in gaining a promotion, forget pretty quickly what it was like when they were at that level. No particular workplace culture to speak of, apart from everything being urgent and a priority. Feedback is delivered only when something has gone wrong and there is no sense of positive reinforcement or appreciation of a job/task well done. The most enjoyable part of the job was learning new technologies.
ProsGood nights out, free food/drink.
ConsCareer progression non-existent, office politics play a huge part in day to day, everybody wants to know your business
Questions and answers about Accenture
What should you wear to an interview at Accenture?
Asked 27 Mar 2018
Casual business for entry level positions.
Answered 12 Nov 2018
Casual clothes nothing special
Answered 5 Aug 2018
How are the working hours at Accenture?
Asked 7 Sep 2017
Answered 30 Apr 2019
Shift pattern for one known company on behalf of Accenture: 5pm-2am. Ehhh...
Answered 3 Aug 2018
What is the most stressful part about working at Accenture?
Asked 14 Oct 2019
The lack of recognition for hard work
Answered 11 Nov 2020
Everything.... I am happy to leave and never ever come back.