Oh boy, where to start?
I applied and was accepted for role as a content review analyst with Accenture, working on a project for a big social media brand back in July 2018 then left in November 2019. It was a brand new project with a brand new office so their was a great feeling at the start that even at associate/ analyst level, you felt like you were really a part of something important. Everyone who I started on the project with were amazing, supportive and the management were super too!
Until about January 2019, when things started to go downhill...
I will try not go on massive tangents so here's some pro's and con's to digest:
PROS:
1. Perfect first job (but not for the faint hearted)
2. Top notch talent across the board from analyst's to TL's
3. Good benefits such as provided wellness program and coaching, discount card, seasonal outings/parties, free things now and then.
4. Good facilities such as: Modern eating area with a large kitchen area. Restrooms are spacious and clean, a relax room with massage recliners,meeting rooms and quiet rooms also.
5. Decent location that is a 5 minute walk away from a gym, convenience store and cafes.
6. Public transport is good with the office near a Luas Green line station and bus stop. Office is near the main motorway too.
And now,
CONS:
1. The salary is just bad, for the kind of job that it is. On top of that, their were months where your pay was messed up on payday due to 'technical errors' or whatnot
Accenture has a good reputation. I will never understand why.
Accenture always talk about what a progressive, inclusive and fun place they are to work, with a great work-life balance.
None of this is true.
In my experience they are deceitful, and bullying by the management is accepted.
When I was recruited for this company, I was only in contact with one of Accenture’s own recruiters. Only, when the time came to sign the contract, they put me in contact with Hays, a recruitment agency. Suddenly I wasn’t to be an employee at Accenture at all, I was only a contractor.
I want to make it clear I have nothing against Hays, and they were nothing but respectful and kind to me all the time I worked there. But that Accenture has to deceive people to make them accept a possision with them, speaks for itself.
The training I received was okay, but the moment it is finished you are expected to know everything, and when I needed to ask for help, I would either be ignored or flatly told «no».
This was off putting at first, and in the beginning I thought my team leader and manager were simply busy.
Only to discover they were outright ignoring me and keeping me out of the loop.
I was not informed about important changes, meetings or things I allegedly did «wrong». Instead of simply talking to me, they ignored me and told Hays my performance was lacking.
As someone who suffers from a chronic condition that kept me at home more days than what is normal, I expected this
ProsYou learn marketable skills
ConsTerrible pay, incompetent management, workplace bullying, no work-life balance
Good and bad parts about working for Accenture as a contractor
The good - Accenture clients and their benefits.
Accenture provides workers to different companies - their clients including top IT companies on the market. This companies can provide some of the benefits that they provide to their employees including: food, office ergonomics, several corporate parties per year, decent office environment.
The bad - everything else.
Accenture provides low pay workers to different companies - their clients. Many of those workers at first are not even hired by Accenture but by 3rd party contractors. Overall those workers don't get any benefits working for Accenture and get just a fraction of the benefits working for Accenture clients.
No health insurance.
Low pay.
No leave pay if you are not Accenture employee - company was shutting down some of its markets across the europe and firing employees associated with those markets and non Accenture employees got no compensation.
Hard to be hired directly by Accenture, most of the employees don't stay there for very long and only few of them are lucky enough to be hired by Accenture - most of the employees get refused after working for a year hired by 3rd party contractors.
Very slow feedback to the Accenture client, if there are not enough of people working in the team on a certain task and most of the deadlines are not met, people working under pressure and over time it might take many months or over a half of year to have some progress on the issue.
Not much trust to its low pay workers, most of
I worked as Digital Rights Operations Agent\IP Analyst\ Intellectual Property Operation for 2 years, I was not employed by Accenture as the job said, but I was from Hays, for 12 months as contractor. , Hays requires to work on shift and no food is provided during the weekend - Hays pays weekly and if you forget to submit your timecard they pay after two weeks - no further training provided unless they put you again on implementation plan for review your duties. The hours are very long - management checks how many times you go to the bathroom and to take coffee. I have not been learned anything within one year, I felt unuseful behind the computer. You are hired for working on one language (your own native language) but then you have to work on all the languages, such as EMEA countries, Arabic, Turkish, Italian, French, Spanish, Portuguese, German and other non European Languages. After 12th months Hays renews your contract for other six months and go on, there is no option to be an employee's Accenture. Management is not qualified and the hardest part is having high performance (most of the time difficult to achieve it) and quality, for this last one they do not provide intensive training. I highly recommend to stay away from here. You don't learn anything useful. It might be good for getting an experience in the office for self starter, but NO for people who has already experience in the office abroad or here.
Prosfree breakfast, lunch and snakes.
ConsNo benefits - long hours - low pay
1.0
Customer Service Representative | Remote | 4 Feb 2021
Only if you have no other option
There isn't much to say.....
If you like having to suck up to your "Manager" everyday, in order to keep your job (not progress, just keep the same position), this is the company for you!
If you like having a poor experience with one of the absolute worst systems there is, this is the job for you!
If you like having no career progression, no understanding of what you're actually doing, no help from the Manager who doesn't even know how they got their position, and outdated workflows that can't even really be called "workflows" (because there are very little of them and absolutely ALL of them are outdated), and you're told to follow them, but as soon as you do, the QA and the Manager tell you "Don't follow that workflow, do this instead!" (and you had no idea because no one told you, plus, only SOME people know the correct workflow, and aren't open to share it, Then this is EXACTLY the role for you!
PS : Did I mention no career progression? People have been working their buts off and after 2 years all they get is a tap in the shoulder and a candle shipped to their home, saying "thank you".
ProsAbsolutely none, not even a competitive salary
ConsLong exhausting hours, no knowledge, terrible system, terrible management
The company stands because of the great people they employ in certain projects , however some of the Team leaders and project leads are oppressive in the sense that if they are from a different country , they tend to look after people that speak the same language as them , those ppl will be favored and will be on the list of promotion.Regardless how educated you are . Ppl are treated like a number and machines to boost productivity .
The company is a mix match of highly qualified,
educated and non-educated individuals who are likely to posses negative and unprofessional work behaviors . Accenture Ireland is not great compared to the standard Accenture is viewed in other continents . In some countries Accenture rates top5 best companies to work for but in Ireland it is at the bottom , it is a garbage dump, paying employed salaries below average industry wage.
FIX your hR department & employ the right candidates that are well able to speak English fluently . Majority of those working in the department their skills and expertise raise our eyebrows . Pathetic !
ProsFree bananas, apples, cereals, coffee and pears
ConsI worked shifts and was not given off weekends for 4 months
In almost 15 years of experience in big companies, Accenture is absolutely the worst company ever to work for. Management is corrupted, not transparent at all but mostly not professional at all. Lack of ethic and lack of respect towards emplyees is unbelievable. Progressing within the company is a dream they let you believe at the beginning, before discovering that the contract will not even be with Accenture directly and that the salary will be one of the lowest on Dublin market.
Team leaders are not leaders at all, they have no qualified experience, no language neither communication skills, no empathy and they do not look after the morale of the team at all.
When the company decides to terminate a contract (firing or let it expire) they do not give any notice, they do not schedule 1 to 1 to prepare the employee, they do not provide explanation or feedback. They only ask HR to send the employee a cold e-mail, out of the blue, with zero explanation, confused instructions and a poor excuse.
After that, the employee is practically forced to disappear in silence...
Each day in my current role offers a mixture of tasks - ensuring high quality deliverables from me and my team of business analysts, working with key stakeholders to understand their needs and requirements, working with the project delivery team to ensure end product meets needs and expectations, working with senior management to agree timelines, plans and priorities on an ongoing basis.
I work with a great team of people from several different vendors based in different locations across several time zones - this offers both challenges and benefits.
I get opportunity to develop more junior team members by allocating resources to tasks, providing feedback, offering guidance and acting as mentor.
My working environment is very enjoyable - busy, exciting, progressive and constantly changing.
ProsRegular social and group events and activites
ConsLong working hours during peak delivery periods
1.) They provide good salary for people who transferred from another company but if you think about it you are working for 10 hours, 1 hour more than the standard working hours in the Philippines and not to mention the weekend work.
2.) Established culture that overtime is always needed and you rarely get paid for it (Once for me).
3.) In my Project, Management is biased towards their star employees hence promotions and work near home program are granted to this people only.
4.) Good HMO for employees but for dependents they only pay half of the price.
To be honest the only good thing about Accenture is that they will really train you to setup your career. This is a really good company for new hires or to those who wants to hone their skills before transferring to other companies for better pay and work benefits.
ProsFree Trainings and Certifications, Good HMO
ConsLong Working Hours (10 Hours), No WFH, Biased Management
As a contractor, Accenture is just bad. I will not recommend You basically work at Google for a 6 month project, contracted by Accenture but employed by another company. In this other "Google" building somewhere else in the city, the Google culture is non-existent.
No perks, no bonuses, no laptop, no flexible hours, obligation to work at least 1 weekend or 1 late shift (5pm to 2am) per month.
How would you like your employees to be motivated? Base salary is very low, and while Google wants quality, Accenture wants quantity. This job is actually similar to working in a call center.
Career advancement at this place are based only on acquaintances and not on skills. Many people have basic scores, and are trainers or Senior Content Review, why?
ProsWellness team, free snacks
Conslow salary, no career advancement, no consideration, call center atmosphere, do not expect a raise, upper positions reserved to staff friends
Worst experience possible for an experienced hire.
I came into accenture as a Management Consulting Manager hired for my experience in managing change and in assurance processes. The director and Sr. Mgr who intereviewed me made it very clear I had exactly the experienced they desired. I soon learned there was a major disconnect between their point of view and the perspective of those actually running the projects. It also became clear there were a lot of rules and cultural issues which were never communicated to my by my career coaches (supervisors) or by the HR team who placed people on projects. Here are the details which support my opinion
1. The "Career Coach" I had was more interested on how I supported her career than mine. She did little to coach me or resolve the barrier on my getting onto a project. after 9 months, when I was transferred to a different group, she dropped me because I "was no longer able to support her". Career Coaches were the masters of my fate and were never reviewed on their ability to be a good career coach.
2. I joined as an experienced manager. I couldn't get on a project and was repeatedly told it was because of the risk I presented because of my lack of experience with Accenture's methodologies. This turned out to be a significant Catch 22 as I couldn't get the experience. No one wanted to use me in a developmental role because of the "cost" to do so. I was turned down on over 60 projects during the first 4 months after being hired. I sought out training on the methodologie
1.0
Senior Systems Analyst | Phoenix, AZ | 17 Jun 2014
Analyst
IT Consultant working close with multiple clients and advises them on different technical facets in order to offer support to their demands and problems related to the technology being implemented. Helped in providing strategic guidance to the organization related it Quality Assurance, and System administrator duties. Highlights include:
Test Architect (Ascension Health): Managed implementation and set up of HP QC 11.0 for SAP ERP program. Developed, updated, and maintained testing standards and procedures. Created training program to be used by company on use of and maintenance of HP Quality Center.
Governance Test Lead (Google): Managed application and user acceptance test for two releases of a telecom enterprise implementation. Trained Google Analysts on standard testing processes and procedures which include test planning, test execution, test data, and defect management, metrics and reporting. Managed 30 users during UAT test execution which allowed completion of UAT on scheduled and budget. Utilized multiple project management tools in order to manage resources and risks across all aspects of testing.
Test Assessment Consultant (AVNET): Consultant of testing in order to assess the clients testing capabilities. This was done through the use of client interviews and assessment of the clients testing documentation. The assessment looked at the capabilities through the use of the testing maturity model. Analyzed the companies testing capabilities as co
Unethical, Immoral - Not a good place for lateral hires
Good infrastructure, transportation services, Employees at TL and above get to define their salary structure and can opt for a Higher basic (thereby ensuring that they get to save more using PF [12% of basic]).
Cons
1. Each year, there is a mandate by the HR team to identify a bottom candidate across career levels. This is not an ideal scenario for anyone, neither for the supervisors who are forced to identify a bottom candidate by their Delivery Leads nor for the candidate who will eventually be ranked as bottom and be selected for a managed exit. If you are not good with your boss or higher ups, you can be a potential candidate to be ranked as bottom (this is all the more applicable for resources in Supervisory roles (TLs and above)).
There have been instances where roles are created to hire external resources simply to protect the existing lot (at AM and above levels). No matter how pathetic and incapable some of these guys are, they tend to cling on like parasites and are protected by their supervisors.
Advice for laterals (AM and above positions) - Make sure you do a thorough check on who the hiring manager is, his/her qualities, the team that you are going to be a part of etc. before joining this company.
2. Doctors hired for their domain expertise being promoted as Delivery/Project managers. Needless to say while these candidates might be good in Healthcare, they lack adequate knowledge and are poor when it comes to knowledge on the SDLC, STLC etc. Some are good at
ProsGood infrastructure, transportation services, Employees at TL and above get to define their salary structure and can opt for a Higher basic.
ConsPoor worklife balance, bad leadership (Complete lack of oversight on projects, they expect you to be available all the time and make you join calls even while you are on vacation)
Bad and Incompetent Management, Policies not transparent, salary and compensation not clearly described, poor and Dishonest HR department
Accenture is number one company only on papers and internet. In reality, it has bad and Incompetent Management, Policies not transparent, salary and compensation not clearly described, poor and Dishonest HR department.
IT systems are poor and ancient aged. Full of corruption. No channel to listen to employee grievances.
Systems in Accenture are not linked and to update any information an employee needs to update many different applications.
Accenture management even except wrong demands of the client because of the simple reason that its incompetent management will not to be able to handle them.
As far as learning is concerned, if you do not keep yourself equipped with good and latest techniques by enrolling yourself in outside/Market courses you will loose all your knowledge. Accenture conducts training but those are not relevant and much useful. In all, no new learning.
Even people at level B (senior manager/GPOs) are involved in junior level processing. Still the teams need to work extra hours to complete day to day work whereas in other companies even senior associates handle the day to day work properly without putting any extra working hours. This shows the incompetent, incapable and inexperienced management at Accenture.
Also, for India Accenture workers there is no payment for extra working hours and Indian employees are working extra hours everyday.
Accenture is ruled by too much politics and nepotism and that is the biggest reason of incompeten
ProsNothing good to say. Worse than any other company of the same business line
