Find Service program manager Jobs

Technical Program Manager
Guidewire Software —Dublin, County Dublin
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Operations Manager
Ethos Care —Waterford, County Waterford
- Full-time
- Microsoft Office
- Human resources
- Business
- Annual leave
- Referral programme
Quick apply
Global Airline Support Team Manager
U.S. Bank National Association —Arklow, County Wicklow
- €74,460–€87,600 a year
- Full-time
- Bachelor's degree
- No degree
5d
Process Program Manager
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Customer service
- Project management
- Bachelor's degree
10d
Service Delivery Manager
Elwood Roberts —Dublin, County Dublin
- €65,000–€85,000 a month
- Full-time
- Computer Science
- Project management
- Bachelor's degree
Quick apply
Senior Program Manager
AbbVie —Sligo, County Sligo
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
- Annual leave
Customer Success Manager I
WP Engine —Remote
- €36,000 a year
- Overtime
- Remote
- Google Suite
- Salesforce
- English
- Annual leave
- Work from home
12d
Project Manager
Foundant Technologies Inc. —Remote
- Full-time
- Remote
- Project management
- Annual leave
18h
Senior Project Manager
Waystone —Cashel, County Tipperary
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
Quick apply
EAP Program Manager
Uniphar Durbin Ireland Limited —Rathcoole, County Dublin
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
Quick apply
10d
Operations Manager
Lowquotes.ie —Port Laoise, County Laois
- Full-time
- Customer service
- Microsoft Office
- No degree
- Wellness program
- Employee assistance program
Quick apply
Payroll Risk & Compliance Expert - UK&I
Remote —Remote
- €62,400–€140,000 a year
- Full-time
- Remote
- No degree
- Communication skills
- Annual leave
- Work from home
Operations Manager
Phillips Medisize —Letterkenny, County Donegal
- Engineering
- Business
- Leadership
Field Enablement Program Manager
Cloudera —Cork, County Cork
- Full-time
- Microsoft Excel
- Sales
- Presentation skills
- Annual leave
Chief Executive Officer
Ard Aoibhinn —Wexford, County Wexford
- €83,081–€100,205 a year
- Full-time
- Employee assistance program
- Sick pay
Quick apply
Senior Manager of Culture & Engagement
Greenfield Global Inc. —Port Laoise, County Laois
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
Quick apply
Travel Product Executive – Full time / permanent role.
Travel Department —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Hotel
- No degree
- Annual leave
- Employee assistance program
Quick apply
Technical Operational Manager
G-P —Remote
- €64 an hour
- Full-time
- Remote
- Data analysis skills
- English
- AWS
Product-Led Growth Manager
Remote —Remote
- €130,000–€160,000 a year
- Remote
- SQL
- Product management
- Marketing
- Annual leave
- Work from home
Learning and Development Manager
Alternative Heat —Dundalk, County Louth
- Full-time
- No degree
- Leadership
Quick apply

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Technical Program Manager

Guidewire Software -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Jira
Computer Science
Master's degree
Bachelor's degree
Confluence
Agile
Communication skills
Information Technology

Full job description

Ireland - Dublin

Product Development and Operations/Full time/Onsite

We are seeking a Technical Program Manager to join the team, operating at the intersection of Engineering, Customer Success, and cross-functional teams. This individual will be working with Engineering teams, Technical Account Managers, Security, SRE, and GGS teams. This candidate plays a critical role in ensuring the successful and timely delivery of cloud operations projects aligned with Guidewire goals and priorities.

The TPgM will serve as a trusted partner with a complete knowledge and full understanding of the Cloud Technologies, resolving and assessing a wide range of issues in creative ways and suggesting variations in approach. This person is fully accountable for end-to-end delivery, from planning, and risk mitigation, ensuring outcomes meet both technical and business objectives; being able to drive alignment on priorities, own execution plans, and proactively identify and remove roadblocks to delivery.

The primary objective will be to manage programs for Guidewire Cloud of diverse scope where the analysis, evaluation and interpretation of information is used to determine the right course of action. These initiatives encompass a wide spectrum of critical areas, including but not limited to, building and optimizing cloud infrastructure, enforcing the cloud compliance standards and executing decommission strategies. Their expertise will help to resolve a variety of issues with a certain level of uncertainty and limited information.

This role requires a technical background, excellent communication skills, and the ability to exercise judgment within defined procedures and practices to determine appropriate action. The ideal candidate thrives in a dynamic environment, applies learned techniques, contributes bringing structure to ambiguity, and is passionate about innovation and execution excellence.

Job Description

Responsibilities

Manage complex, multi-month programs from start to finish independently, being responsible for the scope, complexity and impact, driving execution plans, and ensuring delivery meets business outcomes.

Bridge gaps between different departments or functional areas, working closely with Engineering, Customer Success and internal teams to ensure successful project execution.

Predict bottlenecks and identify common risks weeks in advance and manage a remediation plan before impact aligning the different stakeholders to make data-informed decisions.

Manage program schedules, highlighting key tasks, milestones, and dependencies across projects, teams, and systems. Proactively identify improvement opportunities to deliver high-quality solutions.

Translate business needs into a concrete roadmap for the team.

Mentor 1-2 people and run recurring knowledge- sessions.

Qualifications

Bachelor's degree in Information Technology, Computer Science, or a related field. Master's degree.

Minimum 3 years of experience managing complex projects.

Experience leading projects using Cloud Technologies. Knowledge of Guidewire Cloud is a plus.

Understanding of agile tools and concepts.

Proficient communication and interpersonal skills.

Professional Program/Project Management certifications a plus.

Familiarity with Jira, Confluence, Monday, Aha, or other project tracking and reporting tools is a plus.

Interested in this position?

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Apply Now

Refine Your Search

service program manager jobs

Technical Program Manager

Operations Manager

Global Airline Support Team Manager

Process Program Manager

Service Delivery Manager

Senior Program Manager

Customer Success Manager I

Project Manager

Senior Project Manager

EAP Program Manager

Operations Manager

Payroll Risk & Compliance Expert - UK&I

Operations Manager

Field Enablement Program Manager

Chief Executive Officer

Senior Manager of Culture & Engagement

Travel Product Executive – Full time / permanent role.

Technical Operational Manager

Product-Led Growth Manager

Learning and Development Manager

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