Find Quality assurance manager Jobs

Team Lead
Inclusive Living —Athlone, County Westmeath
- €40,351 a year
- Full-time
- Nursing
- No degree
- Leadership
- Annual leave
- Employee assistance program
Quick apply
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UPMC —Kilkenny, County Kilkenny
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Liebherr Container Cranes Ltd. —Killarney, County Kerry
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Cavan Box —Ballyjamesduff, County Cavan
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Team Lead

Inclusive Living
Athlone, County Westmeath

Quick apply

Job details

Permanent | Full-time
€40,351 a year

Benefits

Bike to work scheme
Annual leave
Employee assistance program
On-site parking

Qualifications

Nursing
Data collection
Leadership

Full job description

Company Information and Introduction:

About Inclusive Living Ireland

The values and vision of Inclusive Living are built on three simple promises:

To promote independence
To protect individuals
To uphold integrity in all that we do.

We are a rights-based, neuroaffirmative, and trauma-informed service supporting adults with complex needs, including intellectual and physical disabilities, autism, and acquired brain injuries.

Guided by the social model of disability, we believe people are disabled not by their differences, but by societal barriers. Our work centres on trust, co-regulation, and authentic human connection.

We don’t just provide care — we build relationships, promote independence, protect individuals, and uphold integrity in everything we do.

Key Responsibilities and Duties:

The Role of the Team Lead

The Team Lead will oversee the daily operations of the centre, reporting to the Person in Charge (Manager) and acting as their deputy when required.

The role involves ensuring full compliance with HIQA/HSE standards, while implementing Inclusive Living’s policies to promote best practice in disability services. Key responsibilities include working in a person-centred way with service users, in line with Inclusive Living’s values, and in collaboration with families, the MDT, and other relevant bodies. The Team Lead will ensure a safe, effective service, support staff development and supervision, set standards, facilitate communication, manage staff teams, and monitor risk and safeguarding.

Duties and Responsibilities

Professional & Regulatory

Support person-centred planning, case reviews, and relevant meetings.
Assist keyworkers in coordinating care plans, advocating for individuals, liaising with services, and offering emotional support.
Promote active community involvement including access education and employment in line with residents’ preferences.
Develop and monitor communication passports based on assessed needs.
Support residents attending appointments and communicate outcomes to PIC or other relevant professionals in keeping with resident’s wishes.
Facilitate weekly residents’ meetings.
Ensure staff follow individual risk assessments and care plans.
Assist with intimate care in accordance with personal care plans.
Support daily living needs including meals, medication, and routine tasks.
Conduct financial and medication assessments with service users.
Promote self-care education for residents to enhance independence and skills.
Maintain accurate records for service users and staff, ensuring compliance with HIQA and legislation.
Collaborate with families, carers, MDTs, and external agencies to deliver person-centred care.
Uphold dignity and respect for all service users and staff.
Ensure regulatory compliance and stay informed of HIQA standards.
Contribute to the development of care protocols and guidelines.
Maintain confidentiality and adhere to ethical and legal standards.
Operate within the Scope of Practice and seek guidance when needed.
Manage complaints in a timely manner in line with procedures.
Maintain clear communication with management and follow escalation protocols.
Participate in an on-call rota outside normal working hours

Health & Safety

Key role in maintaining a safe environment for service users, staff, and visitors through daily inspections, adherence to cleaning protocols, and regular audits.
Support the implementation of Health & Safety, Infection Control, and Medication Management and other policies and procedures.
Identify, report, and act on any issues affecting service user wellbeing or care delivery.
Ensure team members understand and fulfil their roles in health and safety management.

Leadership & Supervision

Provide leadership, supervision, and ongoing support to the team.
Promote a workplace culture of respect, inclusion, and diversity.
Encourage team cohesion to achieve shared goals.
Lead and implement change management to support continuous improvement.
Oversee staff supervision and performance management.
Champion national and local procedures to ensure consistent service quality and staff development.
Support service development and initiatives to meet evolving needs of service users and funders.
Maintain strong links with community services and ensure effective reporting when required.
Actively participate in staff meetings, keeping teams informed and encouraging collaboration.

Training & Development

Identify training needs and ensure support staff complete all mandatory training as outlined by Inclusive Living.
Champion continuous upskilling to empower staff in their roles.
Monitor care and practice standards, addressing performance issues with the team as needed.
Stay informed of legislative changes across the Health, Disability, and Health & Safety sectors.

Personal & Administrative

Demonstrate skills of policy development and implementation of Inclusive Living policies and innovative service models.
Coordinate staff to ensure efficient delivery of assigned duties, activities, and programmes.
Maintain clinical and administrative records and assist other departments with data collection for quality assurance.
Prepare service-related reports as requested.
Ensure staff rotas are planned, up to date, and available for inspection.

Note: This job description is not exhaustive. The post holder may be required to undertake additional duties as directed by the manager of the centre.

Key Skills and Competencies:

Qualifications and Experience

Candidates must have:

Valid registration with CORU (Social Care) or the Nursing and Midwifery Board of Ireland (NMBI), or currently in the process of applying for registration.
An appropriate third-level qualification in Social Care, Nursing, or a related field, or an equivalent qualification
Previous experience of working in the social care field.
A full driving licence is desirable but not essential.

Skills Needed for This Role

Candidates must be able to:

Foster professional relationships and effective teamwork.
Provide staff supervision and support development.
Demonstrate experience in supporting vulnerable persons.
Show leadership, professionalism, and a commitment to self-development.
Communicate clearly and effectively.
Apply relevant IT skills confidently.
Exhibit resilience and composure under pressure.
Uphold strong person-centred work practices.
Work independently while recognising when to seek support.

Benefits of Working with Inclusive Living*

Competitive Salary
Competitive annual leave entitlement
A comprehensive training and induction programme
Opportunities for career progression
Pension Scheme
Health Plan
Employee Assistance Programme
Bike to Work Scheme
Regular supervision and ongoing professional development opportunities
On-site parking

* For further details, please see our website, www.inclusiveliving.ie

Two professional references will be required for the successful candidate, one of which must be from the candidate’s last employer.

Pay: €40,351.00 per year

Quick apply

Refine Your Search

quality assurance manager jobs

Team Lead

Manager, Reliability Testing & Quality Assurance for R&D

Operations Professional Development Program (PDP) - Graduate Programme

Senior QA Validation Specialist

Quality Assurance Manager - Medical Devices

Quality Manager

Quality Assurance Senior Manager - Pharma

Community Inclusion Manager

PCI DSS Advisory & Service Delivery Manager

Quality & Compliance Associate

Quality & Continuous Improvement Co-Ordinator - UPMC Aut Even Hospital, Kilkenny

QA Specialist - Quality Assurance - Ireland

Quality Administrator

Quality Assurance Technician

Resource Scheduler - Contact Centre

VacancyTitle: Senior Technical & Delivery Experts – Major National Infrastructure Programme

Project & Change Delivery Manager

Manager, Application Analysis Team

Compliance / Quality Assurance Officer

Senior Manager, Supply Chain

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