Who is BTO Research?
BTO Research is a consulting firm, part of the Relatech Group, that has been supporting its clients in innovative projects for over 15 years, ensuring a customized approach to meet market challenges.
Founded in 2008, we have gathered and enhanced the historical experience of consulting to which we have added two key elements: research and innovation.
This journey has led us to a team of over 300 professionals across four countries, with numerous projects and the most cutting-edge knowledge in Project Management, Digital Transformation, Change Management, Cybersecurity and Digital Marketing.
We believe in the value of excellence and promote an environment where people can grow together, thanks to the contamination between different skills.
Are you eager to bring your experience and knowledge as Banking Processes and Procedure Junior Business Analyst into one of our client in the banking field?
Banking Processes and Procedure Junior Business Analyst:
Your role
As a Banking Processes and Procedure Junior Business Analyst your challenges will include:
Documentation Management: Maintain, update, and organize the comprehensive set of banking policies, procedures, and related documentation to ensure compliance with internal and external regulations.
Process Mapping: Assist in mapping existing banking processes, identifying areas for improvement, and documenting workflows using appropriate tools and methodologies.
Workflow Design: Collaborate with cross-functional teams to design and develop efficient workflows that optimize banking operations and meet business objectives.
Stakeholder Collaboration: Work closely with senior business analysts, compliance teams, and operational units to gather input and feedback for policy updates and process improvements.
Regulatory Compliance: Ensure that all processes and procedures adhere to industry regulations and company standards, making updates as necessary to stay compliant with evolving requirements.
Process Improvement: Support the identification of process inefficiencies and propose recommendations for optimization, automation, or streamlining.
Reporting and Analysis: Generate reports and provide insights on process efficiency, policy compliance, and other relevant metrics as required.
Support to the implementation of workflow solutions;
Organizational analysis for adaptation to internal and external regulatory changes
Requirements
Bachelor ‘s degree in Economics; Finance;
A minimum of 1- 3 years of previous experience as PMO;
Experience with workflow design using Microsoft Visio;
Experience in drafting and implementing banking policies and procedures;
Knowledge of ITIL best practices/frameworks;
Experience in managing and coordinating customer IT requests;
Communication and stakeholder management skills;
Knowledge of service metrics (KPIs/SLAs);
Knowledge/experience of project management;
Experience in defining and implementing governance processes and reporting;
Experience in writing service contracts (nice to have);
Italian and English are mandatory, French language will be a plus.
What does being a BTOers mean?
Being able to join a dynamic, inclusive and innovative environment, working closely with professionals;
Being part of a flexible, goal-oriented team, because for us, it’s the results that matter more than the number of hours in the office;
Have access to corporate conventions and discounts.
Are you ready to give your contribution to BTO?
Submit your CV and get ready to shape the future of business with us!
