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Outreach Operations Subject Matter Expert (With either Portuguese, French, German , Italian , Spanish or Arabic)

Cognizant -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

French
Spanish
Sales
Customer service
Salesforce
Arabic
English
Business development
B2B sales
Organisational skills
Portuguese
Italian
Communication skills
German
Time management
GIS

Full job description

Work Model – 100% Office Based
Location - Eastpoint Business Park, Alfie Byrne Rd, East Wall, Dublin 3, D03 YK37
Project Process Description
Outreach empowers one to create positive change for people and the planet with Geo tools. This project gives nonprofits and public benefit organizations the knowledge and resources they need to visualize their cause and tell their story. The Outreach Operations Subject Matter Expert requires excellent communication, time management and organizational skills. The project focuses on researching and outreaching to government and non-government entities in various markets to collate geographic data for use on Google Maps through Google’s Geo Data Upload Tool. Business development and relationship building skills are required to identify and effectively communicate mutually beneficial opportunities to both partners and Google.
Required Qualifications and experience

English business level /C1

Business Level/ C1 in at least one of these languages: Portuguese, French, German, Italian, Spanish, Arabic

Experience in Business Development and B2B partnerships/sales, customer service

Experience working in digital/technology companies with tech products

Expertise in Google Drive
Preferred Qualifications (Not mandatory but definitely a plus for the ideal candidate)

Experience collaborating with governmental entities/managing high-profile accounts

Knowledge of Geographic Information System (GIS) tools such as QGIS

Experience in working with CRM system (Salesforce)
Detailed Role and Responsibilities

Apply subject matter expertise to evaluate business processes, identifying specific areas where technical solutions can drive performance.

Consult across departments, providing mentorship and specialized knowledge to the broader team

Verify technical reference information, including user guides, training documentation, and system requirements

Reporting project and subproject status and identifying insights re: partner expectations, partner user journeys, motivations & challenges, data gaps, outreach best practices, etc.

Conduct targeted research across diverse geographies to collate data from approved sources, enhancing map accuracy for end-users

Communicate our geo-mission to authoritative entities, engaging potential partners to share basemap data via the Google Maps Content Partner (GMCP) tool.

Track and document project deliverables, including partner onboarding metrics, open data source identification, and ingestion rates

Troubleshooting process and operational issues reported by authoritative data sources; ability to develop deep understanding of data formats, structures, etc.

Managing data pipeline from receiving the data captured by Partners to the creation of launch schedules ensuring highest quality of captured data as outlined in the Operational Guidelines

Performing quality control for other team members and give feedback

Planning and allocating team workloads efficiently, balancing priorities to meet business objectives while fostering a collaborative work environment

Monitoring and evaluating team performance regularly, provide constructive feedback, and support professional development and skill-building
#LI-AD1

Apply Now

Refine Your Search

customer service italian and german jobs

Outreach Operations Subject Matter Expert (With either Portuguese, French, German , Italian , Spanish or Arabic)

Graduate Support Engineer – Multilingual (German / Italian / French / Spanish/ Polish)

Pharmaceuticals Customer Service

Inside Sales Representative with german

Implementation Consultant RIM

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Sales Executive - Ireland & UK

Sales Executive - Ireland & UK

Senior Implementation Consultant - RIMS (Remote)

Senior Implementation Consultant – Pharmacovigilance / Safety Systems (Remote)

Sr Energy Procurement Manager, EMEA Energy & Water Team

Collections Analyst (NA)

Senior Project Manager Event Solutions (m/f/d)

Collections Analyst (Fixed Term)

Principal Consultant - Regulatory Affairs

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