Find Contracts manager Jobs in Dublin, Dublin

Lean Six Sigma Digital Transformation Leader
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Human Resources Generalist- 4.5 days per week
Davenham Switchgear Limited —DUBLIN 22, County Dublin
- €50,000–€55,000 a year
- Full-time
- Human resources
- In-person
- Manufacturing
- Employee assistance program
Quick apply
13d
Project & Change Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Operations Senior Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Operations Manager
Blackhawk Network —Santry, County Dublin
- Full-time
- Hybrid work
- Analysis skills
- AI
- Leadership
- Annual leave
- Employee assistance program
Senior/Principal Service Management Consultant
Pink Elephant EMEA —Dublin, County Dublin
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Quick apply
8d
FS Business Consulting - Strategy and Operations Transformation - Senior Consultant - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Gym membership
Process Program Manager
Microsoft —Dublin, County Dublin
- €80,000–€136,400 a year
- Full-time
- Customer service
- Project management
- Bachelor's degree
Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management
Amazon Data Services Ireland Limited —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Computer Science
- Data analysis skills
Used Car Sales Executive (2 Positions)
JOHNSON AUTO LIMITED —Dublin, County Dublin
- €40,000–€80,000 a year
- Full-time
- Management
- Sales
- Bachelor's degree
- Profit sharing
- Relocation assistance
Quick apply
Used Car Sales Manager (2 Positions)
JOHNSON AUTO LIMITED —Dublin, County Dublin
- €50,000–€60,000 a year
- Full-time
- Management
- Sales
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
Assistant Project Manager
Chadwicks Group —Dublin, County Dublin
- €45,000–€50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Sick pay
12d
E-Commerce Executive
Independent Clothing Ltd —DUBLIN 24, County Dublin
- €27,000–€35,000 a year
- Full-time
- Merchandising
- In-person
- AI
Quick apply
FS Business Consulting - Strategy and Operations Transformation - Senior Manager - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
- Gym membership
Senior IT Lead and Delivery Manager
Teleperformance —Dublin 07, County Dublin
- Full-time
- Azure
- Management
- Computer Science
Practice Manager
GP Dublin 9 —DUBLIN 9, County Dublin
- From €26 an hour
- Full-time
- Clinic
- No degree
- Human resources
Quick apply
6d
Recruitment Business Partner
Teleperformance —Dublin, County Dublin
- Up to €35 a year
- Full-time
- Customer service
- Microsoft Office
- Recruiting
Deal Strategy Manager - EMEA
Okta —Dublin, County Dublin
- €78,000–€107,800 a year
- Microsoft Excel
- Salesforce
- Project management
- Annual leave
Senior Manager, Accounts Receivable, Credit & Collections
Anthropic —Dublin, County Dublin
- €170,000–€220,000 a year
- Microsoft Excel
- Oracle
- Sales
FS Business Consulting - Regulatory Reporting & Delivery - Senior Manager - Dublin
EY —DUBLIN 2, County Dublin
- Full-time
- Hybrid work
- Master's degree
- Presentation skills
- Agile
- Gym membership

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Lean Six Sigma Digital Transformation Leader

Teleperformance -
Dublin 07, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Customer service
Lean
Process improvement
Microsoft Office
Profit and loss
Six Sigma
Analysis skills
Project management
Presentation skills
Bachelor's degree
Computer skills
Data visualisation
AI
Business
Leadership
Communication skills

Full job description

Overview:

Job Title: Lean Six Sigma Digital Transformation (LSDT) Leader

Department: Operations

Management Responsibility for: NA

Travel Required: Yes / Infrequent

Reports to: Sr Director of Operations

Location: TP Office in East Point Business Park - Dublin, 5 days a week Onsite role

Contract Type: Full Time - Permanent

Grade: TBC

Job Summary / Overview

The Lean Six Sigma Digital Transformation Leader, who will be responsible for driving continuous improvement initiatives, leveraging data-driven insights, and embedding Lean Six Sigma methodologies, Digital Transformation across the organization. This role partners with business leaders to identify opportunities, streamline processes, enhance customer experience, and deliver measurable business outcomes.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Lead and manage Lean Six Sigma projects (DMAIC, Kaizen, etc.) to improve efficiency, quality, and performance across business functions.
Analyze complex datasets to generate actionable insights and present findings to senior leadership.
Translate business challenges into improvement opportunities supported by Lean Six Sigma methodologies.
Develop, implement, and monitor KPIs to track operational performance and project impact.
Mentor, coach, and train employees on Lean Six Sigma tools, techniques, and best practices.
Partner with cross-functional stakeholders to ensure alignment between improvement initiatives and strategic business goals.
Drive a culture of continuous improvement and data-driven decision-making.
Maintain project documentation, ensuring transparency, governance, and compliance with standards.
Ability to work with Cross functional, highly matrix organization in a client facing role.
Ability to lead, provide required steer to quality, process excellence analysts
Ability to train large group on Lean, FMEA, Six Sigma Methodologies and build lean six sigma DNA
Deliver business outcome driven high impact Lean Six Sigma Projects across (Metrics, Process, Automation)
Sound understanding of QPA, RPA, AI, AGI technologies and leverage them to deliver meaningful business impact to internal/external customers.
Define and execute Lean, six Sigma Digital Transformation roadmap across portfolio of accounts.
Ability to drive RCA, bridge plan, glide paths, conduct process capability studies (CPk)
Ability to understand and explain complex problem in layman language
Conduct Design Thinking Workshops
The above list is not exhaustive, and role will evolve in terms of scope, size and scale so ability to take higher responsibilities.

Main Job Requirements

Education and Specific Training

Bachelor’s degree or equivalent experience in a call centre or business-related field (e.g., management, sales)

Special credentials

Experience of working with MSP and born in cloud clients preferred
Experience in BPO and Contact Centre environments
Experience in supporting large portfolio teams (500+) as LSDT leader

Required Skills

Technical & Functional Skills

Comprehensive computer skills
Proficient use of Microsoft Office tools including MS Word, PowerPoint, Excel, Outlook and others
Ability to use Excel’s advanced analytical tools such as run charts, histograms, pareto charts, scatter plots etc, preferred
Technical support, Customer Service, Trust & Safety domain experience preferred

Qualifications & Skills

Lean Six Sigma – Green Belt & Black Belt required. Master Black Belt strongly preferred.
12+ years of experience in process improvement, operational excellence, or business transformation.
Proven ability to deliver measurable improvements in efficiency, quality, and cost reduction.
Strong analytical skills with experience in data visualization and reporting tools
Excellent leadership, coaching, and stakeholder management skills.
Strong communication & presentation skills with the ability to influence at all levels of the organization.
Project management expertise with the ability to handle multiple initiatives simultaneously.

Key Competencies

Continuous improvement using Lean Six Sigma methodology
Kaizen, FEMEA, ADKAR
Data-driven decision-making
Change management
Continuous improvement mindset
Collaboration and stakeholder influence
Superior analytical ability
Superior communication skills
Commercially astute (P&L, Revenue Generation, Cost Optimization)
Flexibility & Availability
Sound reasoning & judgement
Excellent leadership and management skills
Planning and organizing
Lead by example / integrity
Critical thinking & problem solving
Employee & Client satisfaction orientated
Self-motivated and can motivate others
Highly advanced team building skills
Strategic and commercial thinker
High levels of resilience and focus
Coaching & developing managers into leaders
Advanced facilitation & presentation skills
Advanced KPI, SLA, OLA, XLA knowledge and understanding
Staffing & Billing models
Risk & compliance

#LI-CW1

Apply Now

Refine Your Search

contracts manager jobs in dublin, dublin

Lean Six Sigma Digital Transformation Leader

Human Resources Generalist- 4.5 days per week

Project & Change Delivery Manager

Operations Senior Manager

Customer Operations Manager

Senior/Principal Service Management Consultant

FS Business Consulting - Strategy and Operations Transformation - Senior Consultant - Dublin

Process Program Manager

Procurement and Supplier Development Manager , AIS Supply Chain- IPS: Procurement Category Management

Used Car Sales Executive (2 Positions)

Used Car Sales Manager (2 Positions)

Assistant Project Manager

E-Commerce Executive

FS Business Consulting - Strategy and Operations Transformation - Senior Manager - Dublin

Senior IT Lead and Delivery Manager

Practice Manager

Recruitment Business Partner

Deal Strategy Manager - EMEA

Senior Manager, Accounts Receivable, Credit & Collections

FS Business Consulting - Regulatory Reporting & Delivery - Senior Manager - Dublin

I want to receive the latest job alerts for contracts manager in dublin, dublin

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