With us, you can shape how Ireland's leading telecom partner protects its customers, business, and reputation from fraud.
You will set the strategic direction for fraud management across the organisation, defining the approach to policies, tools and methodologies in line with regulatory requirements and industry practice. You’ll drive continuous improvement in detection and prevention capabilities, reducing financial exposure while delivering measurable value to the business. A key part of the role is leading fraud risk assessments, ensuring compliance and protecting the organisation from legal, financial and reputational risk.
You will play a visible role in embedding a strong anti‑fraud culture, influencing behaviours and ensuring ethical standards are lived across teams and partners. You’ll lead how we protect and support customers—both through proactive awareness campaigns and by making sure those impacted by fraud receive the right experience and care. Externally, you’ll build strong relationships with regulators, law enforcement and industry peers to help shape Ireland’s broader fraud agenda.
Working closely with Technology, Finance and Commercial teams, you’ll embed fraud controls into product and proposition design from the outset. You’ll lead a transformation roadmap that brings together stakeholders to deliver change at pace, using data, analytics, automation and emerging technologies to stay ahead of evolving threats. Alongside this, you’ll build and develop a high-performing fraud function, ensuring the team, tools and operating model continue to evolve with the business.
