Find Allianz worldwide care Jobs

Care Advisor - Spanish
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
Care Advisor - Portuguese
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Care Advisor - French
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Claims Officer - Spanish
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Excel
Care Advisor - German
Allianz —Dublin, County Dublin
- Weekend availability
- Microsoft Word
- Microsoft Excel
- English
Claims Officer - Italian
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Claims Officer - French
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Claims Officer - German
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
Service Delivery Lead
Allianz —Dublin, County Dublin
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Marketing Manager
Allianz —Blackrock, County Dublin
- Full-time
- Marketing
- English
- Master's degree
Training Specialist
Allianz —Dublin, County Dublin
- Full-time
- Management
- English
- Microsoft Office
13d
Actuarial Analyst (Graduate Programme)
Allianz —Blackrock, County Dublin
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Data Scientist
Allianz —Dublin, County Dublin
- Full-time
- Azure
- Computer Science
- Master's degree
Care Advisor - French/German IGO
Allianz —Dublin, County Dublin
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Vendor Specialist
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- AI
11d
Broker Consultant
Allianz —Blackrock, County Dublin
- Full-time
- Sales
- Master's degree
- Presentation skills
Finance Process Engineer
Allianz —Dublin, County Dublin
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Regional Business Manager
Allianz —Blackrock, County Dublin
- Full-time
- Management
- Sales
- Master's degree
Information Security Program Manager_1570
Allianz —Dublin, County Dublin
- Full-time
- Computer Science
- English
- Bachelor's degree
- Employee discount
Commercial Sales Manager
Allianz —Dublin, County Dublin
- Full-time
- Hybrid work
- No degree
- AI
- Leadership
5d

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Care Advisor - Spanish

Allianz -
Dublin, County Dublin

Apply Now

Job details

Full-time

Qualifications

Microsoft Word
Spanish
Microsoft Excel
English
Microsoft Office
Communication skills

Full job description

What you do

Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing to continuous improvement.

Your key responsibilities:

Responding to queries regarding cover, claims, hospitalisation, complaints
Commit to the department's service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2%
Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients
Assist our in-house medical team in coordinating client's hospital admissions, evacuations, repatriations and other cases as required
Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases
Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retentio
Data Management: Strengthening data management practices could ensure that customer information is handled securely and efficiently, aligning with industry best practices for data protection and privacy.
Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.

What you bring

Experience in a customer focused role , in a an administrative capacity
Previous experience in call centre environment would be beneficial.
Experience working in pressurized environment with tight deadlines.
Strong Knowledge of Microsoft Office ( Excel, Word).
Applicants must be flexible to work within our rotating shift patterns.
Valid EU work permit with the ability to work full time year round.
Fluency in English and second language (Spanish).

What we offer:
Our employees play an integral part of our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being part of their journey. We are there to empower you and your professional and personal goals and for that reason here are some of our benefits:

Dynamic and Multinational working environment
Trainings and programs dedicated to Learning and Development (e.g. free accesss to LinkedIn Learning)
A wide range of employee benefits such as performance bonus, gift vouchers, health insurance, dental insurance, public transportation subsidy, childcare allowance etc.
Open company culture, flexibility of working hours, giving you a hybrid working environment and the possibility to work a limited amount of days per year abroad.
Discouts on Allianz Partners products
Modern Offices

Allianz Partners does not accept unsolicited CV’s or approaches from agencies. We only work with partners on our approved supplier lists, under contract. Any unsolicited submission will not be considered.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Lets care for tomorrow.
Note: Diversity of minds is an integral part of Allianz company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.

Apply Now

Refine Your Search

allianz worldwide care jobs

Care Advisor - Spanish

Care Advisor - Portuguese

Care Advisor - French

Claims Officer - Spanish

Care Advisor - German

Claims Officer - Italian

Claims Officer - French

Claims Officer - German

Service Delivery Lead

Marketing Manager

Training Specialist

Actuarial Analyst (Graduate Programme)

Data Scientist

Care Advisor - French/German IGO

Vendor Specialist

Broker Consultant

Finance Process Engineer

Regional Business Manager

Information Security Program Manager_1570

Commercial Sales Manager

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